SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good panties, as in the picture
прикольные, арбуз вышивка, хлопковый подклад, для потех отлично
They look great. Landing is very low. Later will unwrite on quality
Duge cute
On OB 94 size m is good, but landing is low, apparently such a idea
Посылка в Украину шла где-то месяц (вместе и с другими посылками), товаром довольна, все как в описании
Cool
The dimensional grid corresponds, good panties, but the landing is very low. Panties not for life, but for beauty)))) I will buy out other colors
Delivery is very fast. The quality is good, the size matches. Recommend.
The order came quickly: ordered 25.11, 14.12 came. Panties are good, the only gusset is not cotton. Size XS on the Russian 40-42 sat perfectly
Wiiia. Super stuff. All as in the photo. I took specially the largest size. In life I wear 46 I took the maximum, so as not to optyag, but everything in the assemblies. In warehouses. Perfect. I will order others.
Came to St. Petersburg for 3 weeks, the size corresponds to the hips 102
Ordered 11.11 received in Almaty 15.12 quite quickly. Panties cool rubber band Soft does not touch on its M (hips 95) ordered L and did not lose the very time who wants to fit higher then HL order. Stretched already in the typewriter, everything was fine. Purchase satisfied
Трусы понравились, внешне выглядят мило, дополню отзыв после носки. Видно было по отзывам, что маломерки, а я люблю, когда свободно, поэтому на свой 44 размер (об 95) взяла XXL и не прогадала, а то были бы в натяжку. Доставка 2 недели до СПб.
Good buy
Good ones
Everything is fine, thank you!)
Very cute, neatly sewn, not yet Measure, but the size should fit on the girth of the hips 100
все понравилось размер xL объем бёдер 95 подошёл
Quite good. In size. Sit well. And so, ballet)
Мне понравились, ношу 44-46, об 92, заказала М, хорошо тянутся, но ещё не носила. Очень мягкие, не знаю как после стирки будет. С продавцом не общалась. Ехали долго, месяц точно
Excellent, the quality is super
Came clearly, looks great. All as stated
Нитки не торчат.Качество отличное! Самый большой размер подходил на Л. Нашивка качественная.
хорошие трусики. размер выбирала по отзывам. ххl на бедра 110 см сели отлично. ткань приятная ( синтетика) , пришли без запаха, без торчащих ниток. качество соответствует цене, я довольна. рекомендую!
Милые, хорошенькие трусики. На объем бёдер 105см взяла XXL
Panties are beautiful, good, but very low landing, they slide from me, at 48 size are more
The order went 2 months, did not track at all, the size XXL approached 52-54 Russian. Pretty.
как на картинке на мой 46 российский беру XL и всегда в пору.
Cool, but not for a big ass, very low landing)
Very cute panties, But they are too low for me))) Although I did not expect high panties) Thanks!)
Трусики прекрасные, но можно было не переживать и взять размер меньше
Пришли за месяц, но оказались очень маленькими, жаль. Выглядят ооочень мило
There were a month and a half before Samara. On the hips 90 size m very much do not even press. It was possible and smaller, thin
Excellent. I take on the hips 100-102 cm. At a fairly low landing, this is one of the most summer cozy everyday things with me. Cotton in the heat is worse than these. They're airy and don't slip. Size XL can be pulled on the hips more, but it's no longer so comfortable. Strange and comfortable, with an erotic design. But every day they were really comfortable to wear. Gusset of knitwear with the content of cotton, so it dries after washing much longer than a mesh of panties.
Awesome, sexy. Size XXL more corresponds to Russian 46 than 48, but stretch. Delivery to the Moscow region was about a month. Thank you. Recommend.
Cool panties, look beautiful. I will order more
Panties fire! I have everything! Very comfortable, Popa 98, waist 70, landing low, do not press and do not press! Everything is super! Advise!
Very nice and good quality. Well presented. Fit to size
Good underwear. On the hip 100 took L. Fast shipping. With the store did not communicate
Panties are excellent, but the size of L sits like an Eska, so consider this when choosing the size
It came quickly. Size approached, I advise
Beautiful))
Nice panties.
Размер и качество очень нравится
Everything is needed but thirst so long that you could have a child
Excellent, the picture correspond
хорошие, довольна
Cool panties, quality is good
Cute panties, embroidery in front cool. At OB 95 size L approached, landing is low.