SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Cool. mesh thin. Weightless. at 46 Russian excellent.
Cute sexy at 48 size took L
Divchini pasuye. Garnyi panties.
I take not the first time, I like Take 1 size larger than your own
It is better to take on a larger size. It's too low behind. Panties like panties just for this money
Very nice
Very soft, pleasant to the body, I recommend
Beauty, for the summer is perfect, at 40-42 came up
In general, panties are good. But if you want to look, as in the photo, take a couple of sizes more. I was upset that there was no collection. They don't look like that anymore. And the color is different from the photo.
I buy 3 times, I take malomerki more for size, do not shed. I'm happy, thank you.
Nice panties
The parcel arrived quickly, reliably packed. The size, selected according to the store's table, perfectly approached his wife. Thank you to the seller, the wife is happy.
Will go to take his Baba not as a gift but simply, for this money norms.
Ooo I'm delighted! Large size, gentle mesh and piquant cherry, embroidered! Gusset of cotton, all as in the description!
Excellent quality, very nice material, the size is not small, ordered and on the hips 95 cm and excellent village!
Charm panties) but the size is giant! Took 2 XL at 48-50, but they are large
Panties are pleasant to the body, ordered size in size, but you could take more to sit like in the photo
Cute panties, at 48-50 sat well, the size grid corresponds. Nowhere do not press, landing is very low-on an amateur, a quality patch. For their money-Super.
Panties garmy, ale beriet + 2 rosemiri bigger windows swago.
Black Panties turned out to be more green (in height) in general, good panties. Delivery 2 weeks
A good, summer option, thank you
The color is very pleasant, gentle. I recommend, I will still order. The size corresponds to the description.
Panties are great. Came about a month before the Samara region. After reading reviews took on the size more, but there are still no folds. You could still have a bigger size
Cute, but oooochen low, barely pubic cover
I am very glad with the my goods, nice quality, beautiful colors and very confortable so i can advice the others cause transportation time is correct! my special thanks goes to the store.
Excellent quality, very pleasant to the body, sorry strongly increased, I would order more, size in size, want more folds as in the photo, order for a larger size.
I order it for the second time. On the hips 104 cm is great, stretches due to assembly.
I do not understand the delight, but the quality is good. Panties like panties. Take 2 sizes larger.
Beautiful panties for home)))
Fabric soft mesh, on the hips 102 XXL approached
Love the quality of the fabric is soft and fresh all as the image, I will buy again. I asked myself in L but it was a little small.
Qualitatively. Beautiful. I advise the store. Bright pictures. I really liked
Beautiful and pleasant to the body, fully correspond to the description
Such as in the photo, behind the transparent. Small size for one size. I'm happy with the goods, I'll order more.
Normal panties.
The underwear was delivered quickly, everything is beautiful, but it was not enough, unfortunately.
Pretty. At 44 took M. Have approached
Milothese watermelons, the husband is delighted
Full compliance with the picture. Fast Delivery
Soft, pleasant to the body, if you want it to be like in the photo, take a larger size
good
Cute panties. Came in total parcel (with other orders)
Cool panties, on from 100 cm XXL.
They are awesome, light, stretch
Exactly like the NK picture, the quality is excellent, the store did not communicate, there was more than 2 months, very long delay
Awesome! Take it will not regret it.
Quality Super
I really liked the quality, just like in the photo) very satisfied with the order))
Summer light bodies)))) the fabric is pleasant, not prickly
Very pleasant to the touch! As normal. His 44 L took, since they malomeryat. Size fit perfectly. Came in 3 weeks.