SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Not the same as last order, lighter weight, not what expected but ok.
Everything is fine
Good to wear comfortable seams even recommend
so hot and comfortable for everyday wearing... fabric silky and so hot on skin! make me hard all the time
Excellent, great material, very comfortable, fits perfectly, and perfect size!
sexy
Excellent Product
Got the G-strings today, and could not wait to try one on! silky smooth, comfortable as can be. The best fitting G strings, and the most comfortable G strings I've ever bought! I will be buying more of these!!!!!
Wears very well, very comfortable and super sexy, great quality!
Shipping was a little long. These are super comfortable soft to the touch. Lg size is perfect for my 32-33 waist.
They sent a repeated color
The fabric is very good, they are wide
Just wonderful. Wears very well, sexy, very comfortable, very pleasant to the touch. I am very satisfied. And congratulations on fast delivery, arrived with only 9 days to Brazil.
WOW.! Much better than I imagine, really comfort is amazing.! No doubt the best purchase I have made, the fabric is super soft, the colors are super bright, the store was super attentive with my request. It took 14 days to get to Mexico. The sizes are as per description, I measure 183 weight 80 kg (waist size 30) and ordered the M and have no complaints.
Good product
I miss the red color everything else ok excellent collection
The size is exact the colors and materials are excellent It was definitely a good buy It took about 20 days to arrive
It comes wide, I'm size 34 and the M is fine
They are thin and subtle thongs although by the straps a smaller size should be ordered arrived fast with other products combined shipping easy to track
Perfect, good space for pack, soft and comfortable fabric
G-strings from IKINGSKY are just the greatest. 2nd time I buy something from them, and by any means, not the last time. G-strings are comfortable, form fitting, breathable and true to American size, cannot wait to start wearing them all the time and wherever I go.
Exquisite panties
Bom produto. vestiu muito bem! recomendo! entrega rápida, achei que iria demorar mais.
Very good panties for its price, only advise you thong take size 1:1, because reading feedback bought too large.
arrived fast . .
Fitting nicely. Looking good, feeling good.
They are equal to the measurements they describe, good fabric, well the colors
It fits pretty good and highlights my ass :)
GREAT ITEM AND SERVICE
good 1m75 75kg
The order arrived in 2 weeks to Russia, was fully tracked (together with another order from this store). The quality is excellent. Pleasant to the body. Stitches stitched well threads do not stick out. No birok. Put in one package. This brand bought 2 sets of panties 9 pieces and 6 pieces of other this brand from this seller. On my size M came up idially. Panties are excellent, even better than expected. There will be more orders, sorry no pink... The seller sent quickly and for the toned declaration did not write on the parcel compromising text-for which special thanks
Great set, pouch is generous,good for arousal haha. doesn't cut into skin
perfect thong, love the cut
Velké
Of the best thongs I 've ever bought, wonderful
Rich fabric and wonderful design
The quality is very good The fabric, the cut and the colors are exactly like in the photos Shipping was super fast it took 2 weeks to get to Mexico
sexy
Product very soft, very pleasant to wear, I recommend this product