SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The product arrived but still not Noosa
ok
Effective at first try. Strong as described. Yet no numbness. Just follow the instruction provided. Thus enjoyed the satisfaction. Thanks store. Great job
We will try.
At first, I didn't believe the comments. I bought this product and used it for a few days. I find it works really well.I can see the obvious changes, which is really beyond my expectation. thank you very much!!!
I didn't believe it at first, but I tried it and it really lasted. About 30 minutes longer than before.
The effect is not bad, spray it on, wait for about 10 minutes, then try it with my girlfriend, she is already afraid of me, he has enjoyed it many times, told me that I can't stand it, asked me, why is it so good today, recommended
I am 28 year old male and I work at the hospital. After weeks of research i decided to try this essential oil. So I ordered it and received it in a few weeks. The first time I use it, I felt that this was definitely the right choice. I took the time to measure and decided to keep track of everything like it says it the store
Shipping came very fast ! So thats amazing. Just received it today so Ill come back in a month or so and let you know how it works so far amazing discreet packaging everything is beautiful and light smell
The whole person is different. The feeling is not numb and does not affect the pleasure. It is indeed a little longer than usual. It is affordable and easy to use, and I am very satisfied. I used the effective block, it works very well
The effect is really good, the delay is obvious, and now my combat effectiveness has improved a lot, and it lasts longer than before. The key is that it does not affect the hardness and is not numb.
I never thought I would find something like this. Used to only last 5 to 10 minutes. Now I can go for 30 to 45 minutes. Was skeptical at first but my girlfriend loved it.
Wow, the effect of this delay spray has given me back my confidence and I am very active now, highly recommended
Didn't work the first time because I didn't give it enough time...so I read the instructions and gave it 10-15 minutes. My wife's back door has been hurting for a week.