SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Hello, very good product very satisfied
Delivered early. Works on AAA battery. Pretty noisy. And so cool toy)
Sometimes it stops working and I have to change the battery several times but in general good
It's not too loud to put down about those noisy ones, ale in other people it will not be sensitive
All pratsyu, recommend
For his tsyna and super duper. Thin one small battery
Cool for a prank)))
Simple buzzer
All tsile
To add a noisy vibratsiya, tylki 1 mode, not with one hand, vmikati and vimikati. And return 1-2 XV and all, with a robot to cope
Pretty Powerful for how small it is
It’s the equivalent as a 1inch vibrating dildo take that however u want
The product is bought ~ for me Vibratsia is strong. Taggant is unfano. Package, like that, not Bulo.
Excellent product, highly recommended and great quality. Fast shipping to America, and efficiently delivered. Thanks again.
Behind them is a Grosh Duge Duge Duge Dobry prilad! Do not go to school, reviews just chic
.
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everything is good!
I got all damaged.
No words, some emotions, well vibrates, I advise
Happy my friend
Came checked the worker, the battery should be bought for the vibrator
Excellent Product
Like norms. But with each use, the power is reduced. And so will go
Good Goods. Pleasant to the touch. The quality is excellent, moisture does not fall inside. The vibrations are also good.
As in the image
Quality corresponds to the price. All plastic, and the most tender part is also made of plastic
Loud
3 stores did not bother. Yagala Duje dovgo, poover 60 dnev
Bad button is pressed
Class, menu
One of these I ordered in August-he never came. I do not think that here the store's fault, most likely it's a problem in the mail. I opened the quarrel and the seller gave me a coupon so I wouldn't be sad about the unreceived parcel, and apologized a lot. I decided to order again and in a month, in the end, he came. So far I have not used, these are only my impressions of the delivery
Like on the picture)
Thank you bcp
The goods did not come, but the store returned the money
спасибо продавцу, товар пришел,пока не пробовал включать,нет батарейки
Thank you!
The goods did not come, the money was returned within 20 hours
Everything is exactly
All compatible with description shipment dotarła to Poland in 4 weeks
Ordered on August 31. It came on November 11th, took in a week. Do not distinguish from ordinary lipstick. Need batteries. As I try, I will unsubscribe
The goods are good. Satisfied Strongly vibrates And fast delivery
Cool thing, really liked
Small, powerful
Lost on the way
it was a really nice experience to use it and it has nice vibrations. the only problem is that its a little loud but it feels good so its worth it !
It came quickly. Worked weeks 2. I liked it. I took it for a facial massage. A month later, he stopped working. Very sorry. Cool massaged nose at runny nose
It looks like a toy lipstick, something a doll might come with. It takes one AAA battery, which took a moment to figure out which way it goes in. The hum it emits is pretty quiet as well.
I'm giving it to a friend.
Пришло в Украину мистэкспрессом С продавцом не общалась Нужно вставить микропальчиковую батарейку Работает