SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Cool works very well you are perfect
There are several modes by vibration. So far checked for inclusion. Batteries need two AA included do not go. Is stopped by the ring, the lower part is less vibration adjustable. To the touch of owls, without any smell. The whole thing is cool, we will test with half
Perfecto
Very fast delivery, quality is the best, battery not included
The result is positive, the girl is insanely satisfied, it's okay to play
good size, fast delivery
Hood, works))
Norms thing
oki
Everything is super.
Good product. The order arrived quickly. Need one battery, not included in the order. Works well. Vibration is adjustable.
My wife liked it
I arrived perfect as requested and before time
super
it arrived earlier. it is as described.
Great purchase I recommend
You really spend little and you have a lot. I recommend buying it
Quality/price ratio of the product OK. Shipping a little slow (took a month) but for the price paid can stay there. Recommended store.
Everything is good, the woman is satisfied)))
Dear store change the packaging method can wrap the cardboard so that there is a little more discretion. And not the same device in a foil envelope
Packaging taka Sobi-just a bag. Ale it was all non-school. Mae AAA type battery container. For a zakist, take a sumnivi, a plastic drive. All the Wrong me decylka regime, not even worse
Very fast shipping, it vibrates a lot
It is just as I expected.
The size is practical does not have much power
nice
Very fast goods arrived to place, and as for the item very large vibration and a total of really good quality. Recommend
really good the the price the wife loves it
Goods is OK. Am Satisfied
I am satisfied
Packing is not so good, but good is not said on the pakuvanni Sho Tse take. The batteries were bothered by herself. Pratsyu nepogano
Springing, large plastic. In the photo, it is important that the dovzhina and the width will be a significant little, in fact, “great” is the little one)) to the maximum of the video, the cry will fix the noise, so I can't just shut down. In tsyloma, for such a penny gidny vibrator)
good size very powerful vibration
Came in two weeks, everything works
I just arrived ahead of time very happy with the product
Quality adekwatna for Price, troszke smaller than the seemed but meets your features
Power tvrdý materiál, jinak O. K.
They packed the Duge of the ball and a bag of the prose.
In general good, but it doesn't vibrate too much
Amusing
Gutttttttttttttttttttttttt
fast shipping
Chinese size, can be krutki
Battery runs out fast. Shipped VERY quickly. Pancake is secretive. The label said party supplies. A little louder then illustrated.
Works even there are different speed! Super fast delivery!
It has good vibration power and soft to the touch
Arrived as promised and it's strong the vibration
Received earlier than expected fast delivery but I did not think the product would be as small but it does not matter
As described. Arrived quickly. not yet used so this review pretty worthless, huh?
I know, in a change at the time it's too much, it's a little buzz to the name of the diyshov and I want to see if I want to see it, even if I feel like it's not good for us guys? P. S. Glory of Ukraine;)
Price Price ratio very well