SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The bottom is a bit wide but fits very well is a great set excellent
Lovely
Thank you so much. Packed very well. Everything came quickly, the store is great. I am very glad, thank you very much.
its ok to wear it once
Class. Thank you
Very good delivery product too fast and in perfect condition and completely as the supplier features say
super
Моей не понравился
Arrived fast without any trouble, great!
Excellent product, according to the description and pictures, very fast delivery approx. 2 weeks to Mexican
very good product
love it
good
So accurate Thank you store
Delivery very fast, set is so-so
Bad material, very small size - does not correspond to the size on the product photo.
super cute and just like the picture but the piece of lace and bow thing that goes in ur hair wasnt attached to the barrette it came with so i will have to glue or sew that on myself which is annoying lol sorry it wont let me post pics in this review!! but trust me it looks just like the picture. the only problem was the barrette which i didnt even know it came with. it also came with the 2 leg garters! came to US in about 2-3 weeks
Good quality, for the price.
Order did not come
Very fast and quality product! Highly recommended.
Looks great. Erotic
.
Everything came well on time and full Thanks
OK
Excellent arrive in 9 days to Mexico
Received everything . Recommend !
The product came quickly to the point of Pyaterochka, the set is not bad for its money fits on a small chest, but on the head a bow without a hairpin and how to hook
I really liked
Friend is happy. We'll order more. Seller recommend.
ok
Très bien
I delay 3 weeks approx
Все очень здорово.....
The product not so much like the images, it is very small the ornament of the head venia taken off.
PS looks nice to me, just like the description
Excellent arrived perfect shipping and everything is complete I love
Sexy and well expided about 15 days
Quality for triple. One time will go For variety + 1 per shipping speed
Fast delivery, size just a little small at the chest. It is necessary to do below 95C to be able to wear it without problem
The only bad thing is the package was open.
Nice item
All right, I had this one before, I had bought it here in my city. But I wanted to have it again.
Once, the quality is not very, but from the price could be expected
very small size.
Think of a woman that was fun with this fancy… When she goes looking for the mop, the cable will have hard ago…
Very cute, includes the Brazilian, faldite, thong, two buns, even the hair bun Although if it's a small thing, it's only for girl size. The fabric is transparent
Before Almaty, the order was more than 2 months (for some reason through Latvia). 3 things ordered from this store. It is this suit in real life is much easier than in the photo, ruches on the bodice and panties are not, just a white mesh. Sent the order the next day, after registration. The track was tracked in part, the status of the month did not change at all. I have a size of 42-44, all the village is good.
For such money is excellent, of course everyone understands what quality of material. On the ratio of price quality I recommend.
la falda es muy pequeña y ajustada
Everything matches.