SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
excellent thank you
oh yeah very satisfying
A wonderful powerful, comfortable, good quality and very easy to use
very powerful, I use it with my penis pump and it works very nice
ok
Very good and strong
My wife very impressed, she feels vibration inside, just like vibrator, but better.
7 days delivery. It's cool. Not small. Vibrates strongly.
vibration is good and adjustable size is also fine but the product size is so huge it can be used as wrist massage
I got the money back by mistake of delivery I didn't get the item
me and the wife love it thank you
Like the product and also the store indicate
Top
Good... But big
Not bad.
Just like the picture. It has several vibration modes. Vibration is good.
Thank you!
.
Excellent Product
Just
everything as described,perfect
a good ring,recommended
Great stuff.
Pas encore essayé
The dual-motor style has super vibration, recommended!
OK, fast shipping, strong vibration, pretty big IT J est.
very strong
Not practical and too difficult to adjust available modes
The vibration is scared, the size of the S is also scared.
wonderful.
Pleasant material, vibration is strong and changing the size is easy. A few little downsides: the handguide is in Chinese, the vibration sound is quite loud and the accu capacity is about 30 min. when it has to be charged again. But still a stong 5 stars. (Good product and fast delivery)
nice
More not tried, good looking והתקשורת with store good, it's fast, about weekly
Alles o.k.
ok
Mia ragazza loves him
Super Ring, very good are the adjustment possibilities. Very fast delivery.
It arrived perfect and is equal to the photo
Not very much
good fast service
The product came with bad charging cable so Could not test product , store agreed to send cable
Funny thing but for me so useless
Excellent product A ++++++++++++++++++++++++++++++++++++++++++
This is exactly the vibrator I wanted. He is customizable and very strong in the vibration, very very beautiful. I got me two bought, lest I the vibration full use. I can the vibrator only recommend. Probably I buy me another two, thus I the enjoyment.
Thank you on the hand vibrates very well but on the penis is weak))
great penis ring, most satisfied with the adjustable size and strong vibration
Its so fast then i expected the item came to my door and the package is in good condition and i happy for that..This store with no delaying the time and recommended seller.
brought 2 for good measure and both are good quality and work well. will save supplier to favourites
Delivery is fast all works. but its either on the horse to dress or on the hand place the clock to wear the size is very large
Delivery is fast, works,