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Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Star (269) |
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4 Star (12) |
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3 Star (12) |
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2 Star (0) |
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1 Star (0) |
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genial
Good go to pair, nothing crazy about these, doesn’t match a lot of clothes
Very nice and very comfortable the touch of the fabric I really like.
All as is as the description
Excellent everything was fine
Product matches description. Size is perfect, and so is the material. Very comfortable. Seller shipped the item out as soon as possible. Can definitely recommend.
Excellent quality of the fabric and the seams. Color exactly the same as the page. Engraving in excellent quality.
Good product. Unfortunately I chose a very large size (XL), normally I am M should have ordered size L. I asked for March 28 and April 25 came to Peru. It is a good product, just choose the size. The front part is not cotton, it is another type of fabric, but it is good for me because I use them to play sports. I already used it once and it fulfills its function.
Everything is good and super! Thank you
Very comfortable, the fabric is soft and is exactly what I expected
Excellent quality of the preparation of this article. Very good delivery time
Cute good
Excellent product and very comfortable, arrived ahead of time excellent
Good ..as like as photo.fast shipping
Very small pocket, very thin fabrics
Wow the best
The panties are great... Thin, lightweight, comfortable. Good material. It will be great to wear in summer! Seller Thank you
Simply beautiful and very comfortable
bien
Excellent product and excellent finish. Very comfortable. Perfect size to my body
ok
The item was identical to the description and it arrived well ahead of schedule.
buenos
The shipping by the store was very fast, the product of very good quality. Recommended.
Exact size.
Very nice, for the price is fine
Very satisfied, they are comfortable, same as the image, arrived in your original package and very well protected, recommended.
Looks good, fits perfect.
Very good product I like and the correct size arrived before the date.
Is 1 size less than what it looks like, if you are M you should choose a L
Are very comfortable
Very good te wear for workouts. Very comfortable.
The jockstrap is quite well if a bit tight where the "package" is kept. The white thong does not work the spring is very watery.
First Quality. Very comfortable and fast shipping
Excellent quality and very beautiful
Very nice product
Item дуже задоволений)
delivery was quick, they fit perfectly
confortable
Excellent service.
It is wonderful and size is perfect!!! Very sexy
My boyfriend liked it
Perfect as described.
Excellent quality and delivery time
Very good quality and very daring design recommended
look great and feel good
I recommend it
Are good mixed color but it does not matter
Perfect arrived fast, very good quality.
Excellent quality and very comfortable