SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Vibrates powerful. The toy is not quiet.
Description as in the picture everything works, Thank you store!!!
excelente
Excellent
All right. All right. In fast delivery thanks
Use them for resale satisfied customers and super fast delivery
Excellent Product, excellent price and I arrive fast
It works perfect, my wife likes me
Perfect, powerful and unaudible
There is a plastic smell (
Is working
+ Strong vibrations, nice material, ok distance for the remote control - quite noisy.
Bullshit
Thanks received!
It's a good material, excellent condition and packed very discrete, but after a while the level up Button almost doesn't work
It looks good quality, same as the image.
bueno
Excellent service and good attention. I got a failed product and they kindly traded it to Me for a functional one so it's good to keep buying.
I like it just as the description arrived before the estimated time I am satisfied with the purchase.
Came charged when turned on works. On purpose did not try
It came in a cardboard ordinary (not branded) box. Everything is all working. Seller recommend. Color Pink as ordered. The battery just did not get it, it's more accurate to open the compartment. But apparently when he sits down-the solution is found)))
very powerful
Everything works. The remote control on the batteries, and the egg itself is charged from the battery. Vibration is strong enough
Good product!
Not yet try but it looks to be well
excelente
oke
Shipping 20 days in Pyaterochka. Packed in box and package, without the pale. Very strong vibrations, length 8 cm, Width 3 cm.
A full description of
Material very soft, very good quality, vibration very good. Madame has not yet tried but it is looking much qualitative that on the image. Very soft, very reactive. And huge advantage it is rechargeable USB
Very fast delivery, all as described! I recommend Like continue
Shipping for almost a month. It works, in fact not tested
Recommend quality nice
Is very ecxacto to what you ordered. And it works well. It takes one and medium to arrive in Panama. a little slow.
It is great, good furniture material, has different vibrations and the knob going nicely, very happy with the purchase, one game amusing, what rexomiendo muchisiismo an experience in parwja and to play Sun @, recommend, quality and good furniture price, can not ask for more
very good product. delivery very fast.
Works fine, Good quality
Delivered early, congratulations
30 days to file Peruvian. Working
Excellent Product 100% recommended is small and discreet
First printout, foremost well, is what they advertise
Fast delivery good furniture product
Quality shoe smelling I fast shipping
It came all very fast and in perfect condition
Everything OK!
Product spełnił my expectations
Good quality goods, the vibration is powerful. delivery of the savings logistics horror, for a month longer than put
Excellent. Highly recommended
It is equal to the image and works well, arrived much earlier than expected
Just like the picture doesn't change anything, it arrived before the scheduled date, the packaging very well.