SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
3 weeks before Minsk. It doesn't work very well
Neither I nor my wife liked it. On a small penis, let's say 10-12 cm. The goods are of good quality and delivered quickly.
These things are good but small.
Not received Refunded
Good material. 5star you can trust.
Today, 22/06/2022 I have received this order in good condition; I have no choice but to say that at last. I never thought I 'd get it.
good
Foremost ok
Good quality and fast delivery
Received the goods as ordered the store Thank you very much
Everything came in a sealed form, as I try to write
Seems good prayer test... While having look in
As advertised
Used Phone
The product has been received for more than a month, will be checked in action, conclusions will be drawn, thank you.
Excellent!
We're going to have to take a minute, but I call it my friend.
Noble letters 5 ++
Super goods
Good quality, fast delivery.
Cool
Fast Delivery
The material is normal, stretches well
Not enough
Super! It came before Valentine's Day! Goods, time-tested!
Excelente
The order was received.All right, thanks.
I like how it fits, very elastic and gives mutual pleasure
Everything is fine!
Not used e, but very adaptable
Corresponds to the description, did not like it.
It will not be enough
In the case has not yet tried but everything is fine
Meet the expectation. Good product
item is as described recommend store but very long time to Bulgaria about three months
I will try
The order came in a month by the new mail of Ukraine. Corresponds to the description. The store worked quickly, sent quickly. Thank you to the seller for speed. Recommend.
The goods did not receive. Money has not been returned
Very elastic. If desired, you can pull on your hand. T. H. Those who complain that they don't get fucked.
Very fast
Soft, stretches well, the clamp broke even before the test.
товар пришел быстро. упакован хорошо. ни чего не просматривается и не прощупывается. материал изделия мягкий. жене вроде понравилось, но поверх игрушки одевал обычный презерватив без него изделие слетело бы.
Product in line with the description, medium quality.
Order came quickly quality good store Super packed just super. everyone advise it.
Товар соответсвует, отправили быстро, продавца рекомендую.
All the norms, while not experiencing, very soft silicone, the appearance is wonderful
приятный на ощуп супруга финишировала в два раза быстрее. рекомендую разнообразит вашу половую жизнь и побольше смазки
The goods came quickly.
very good product.pespect store
чтобы надеть, нужно закатать эту штуку в валик, растянуть, вставить член, затем раскатать на всю длину, и продеть яйца в меньше отверстие. на всю длину не хватает, поэтому есть варианты, как это надевать, ближе с основанию или под головку. по ощущениям неплохо, новизна присутствует, ребра чувствуются. какую из версий брать - обе, так как они по-разному чувствуются, а ощущения у всех индивидуальные.