SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
thank you
perfect
It has already arrived I will try it to see how such
j Just for..
There was nothing secret package, all the product description came in the delivery package.
bueno
It is well in size and accessories is for almost all sizes... Only the width is very fair to me... I wish they added another League
Arrived well and complete the extender but as it is imitation, it looks different and simple material... They still promise what they sell thanks
Good quality item and just as described A+++
Great Very Fast Shipping
Let's see if you dig up the jéba, size I already have, I just want to dig up😂😂😂
This device is very well made and has extra extenders for longer guys. I have only just gotten it but I am quite happy with it so far..it is not painful but hoping it reversed my Peyronie's I got when someone sat on my half erect self.
It's good .. It's just a matter of accommodating it and looking for the effective way to use it
Looks good quality just need to taste it
Very good
Arrived
It’s okay , don’t have any issue using it
Well used
I 've been using it for 5 months, some testosterone and growth hormone made me gain 3 cm
Good quality exelent
Excellent purchase speed safety and very good product quite resistant advises everyone
Excellent Product
gostei
The business is now to test
Very well I like everything thank you
Looks like product doesn’t really work that well for non-circumcised individuals gonna have to mess around with her for a while to see if I could get it to work for me a little disappointed I put neutral for store communications because I have not contacted them or communicated with them
Arrived well then I will say how it works
Good product excellent service
top
As described fast delivery
The secretary is inconvenient to use
Great product. Do not over use. Marathon not a sprint
I wait for results to see if it works
it's too small for my d
Great product, great seller! I recommend it to everyone!
Same as described, great seller, fast shipping
Does not fit very well (constantly crawling), there is no instruction on what time and how to use. time and by day. very weak with it. so the product is normal
Finally after so long it arrived, very well packed, you have excellent quality and a better price, I will be testing it to see how it is.
It is somewhat uncomfortable to use, I have tried and still experience the correct way to use, as it hurts quite a bit. But complies with the description given
Thank you I arrived very well and fast delivery
Great deal. For any one interested, you can create a vacuum cup variation with this model as well. Buy some extra rods (if needed). Once long enough, get a small dowel rod. Cut it so that it slightly longer than the width of the two rods on the extender. Drill holes slightly larger than the threaded rods (so the dowel will slide over them). Attach a small hook screw or eye bolt to the center of the dowel rod, then affix your vacuum cup to that. I find this method FAR more comfortable than using a strap (and better for the circulation too). Also, this homemade version is much cheaper than the other extenders that make use of vacuum cups. It is objectively better than the bulk of them too, as the threaded rods on this extender make it very easy to get precise tension adjustments.
Works as expected but cant use and go out at the same time. Need to stay at home to use it. It does not hurt. I don't know the results yet, just started using today
It looks good of good material just that I have no idea how to use. There is some video explaining how to use thank you
Excellent order arrived well packed, neither a blow nor a scratch arrived fast, only it took me a while to deliver the local ones. I had to go to his office to be delivered
Hello ok
Good quality product, arrived in time
Ok
Excellent material quality with its instructions quite resistant I had my doubts at first but it does it very well
Three,.,-.,.,.,, satisfied with not being caught in the tube and arriving well
Product passes the satisfaction test in what they advertise.