SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
ottimo
Thanks
Very good is well flexible and soft.
Good product, very comfortable
good
The material is very high quality, nice. Type soft touch. It stretches very well.
Works perfectly, and is very soft
Super
second time when order this product. for me is the best
Good
Not really helping
Good product. Prompt delivery.
36 was not enough 39 is ideal
Everything perfect
Great product
good product enjoy your ride
Elegant tassel becomes and Grubnie Recommend
Delivered earlier and good meterial soft and smooth. Satisfied.......! 100%
Minus for late shipment and delivery
Very small
Got, dressed on the nose
Soft rubber :)
recieved within 2 weeks in pakistan. recieved as described. satisfied
Very bad stretches. Too small size-look, it will break. I do not advise to purchase, except that the thickness of the member is 2 cm and less
Interesting horenke
muy bien
The ring is very pressing the organ that it is blue, then the eggs hurt, the description of the exact one did not come to me.
Sits nice tight to my balls
Corresponds to the description
Everything is fine
-internal diameter is too large -L better then XL -where is the S size? that one I want to buy! -thickness of the silicone should be thicker so its easier to remove after usage
For me it turned out to be a little too big, and so the goods are of high quality, I advise
Well, small enough, it is necessary to be bigger, it does not get on the eggs. Came quickly to DPD everything ruined
Small Ring
Pts strongly and for a long time after it, the blood blocks well, the penis becomes a giant
It's a little tight to be xl
Super
Not elastic enough
Fast shipping.
Not a bad thing. A little tight, that is, I do not think that long to fix will be normal for health. In appearance, strong, not flimsy.
It's all right. nice rubber. but small...
Useless piece, no difference
The ring is good, actions regarding wow effect do not wait. When you start to end this feeling quickly, and you can continue to sexual intercourse. I think that's all I felt.
It seems delicate but it fulfills its mission. Good touch.
Corresponds to the description. It stretches well, at first I was afraid that it would break, but everything survived.
Nothing like that. Doesn't stink. It stretches well.
Delivery fast
Norms
In the photo, it looks good. i'm sure it will soon break
Some mega effect did not feel