SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very small
Arrived quickly, all right.
My Lady sprinkles like a cow with this.
super fast shipping, great quality
Good packaging only takes time to arrive
super fast shipping, cool, I recommend it
Thank you, received, delivery almost 2,5 months.
It only lasts one session but the boat is rechargeable and nice
Very fast delivery before the stipulated date
fatal
this product is good I use it but not use usually Soo I think it is good
Very good and works well stuck like a new one Thanks
It took a little longer than usual, But foremost arrived in order, although not yet tried.
Parcel received in 38 days. Product is sticky, not oily or smooth. Does not get desired result for first few times. Will leave additional feedback after many times usage.
k
I prefer EOR flux of my women hahaha I prefer the flux of my women
Missing test
Merci
It dozed. But I arrive, do not contact store as the follow-up worked very well and it was coming late, it would be good to bring indication or translation in Spanish.
si
Chush
Perfecto
I thought it would be a little bigger bottle..
Normal lubrication. There is no effect of increasing libido. In the process you have to re-add-fly away.
genial
It gets squirting. We have to stop and clean and move on. Target achieved. The cave well and the bear also, bloated as the neck of a cantaor. More q pheromones and so on, is maca and rhodiola q leads. Typical q for testing is worth it
Beautiful packing, did not check, but hope will work
Not yet tried, it came in time, well packed without Mint
good
More Not Tested
Bestens danke
Came in time corresponds to the description
Sent fast. Went to the Rostov region exactly 2 months. Packed well, everything is perfectly whole. On quality and use-usual lubrication in a convenient bottle, no super influences did not notice. It is convenient to use, the quality of the lubrication is good-it is a pity that it is not enough. Thank you.
Perfect resupply
Fast shipping! I'll check the effect!
Haven't tried yet
обычная смазка,не чего особенного
This fire is what you need.
This works and it is recommended to use with caution not to abuse your use.
посылка потерялась, предоплату вернули
Доставка долгая,почти два месяца. Товар понравился, всё как в описании. Спасибо,рекомендую.
Do not recommend it’s just lube
Товар соответствует описанию.
заказ не пришел
danke
Perfecto
ok
Nosé was able to generate the delivery for the other purchase. See you and thanks for the refund.
Received frozen cause it came to post-mavhine located outside (outside temperature was minus -18C). Just ordinary lubricant, in pharmacy such quantity would be ceaper.
It took a lot but it was meant by circumstances.