SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Thank you.
Leaves nothing to the imaginationMy girlfriend loved it.
For such a price is very good quality, very sexy, black stockings are needed
Very fast delivery. Corresponds to the dimensional grid
All is fine size in size
Dress fire and touch soft pleasant
Thank you so much.
Thanks for the parcel
.....................
Super
Perfect!!
In a review that underwear malomerit, is not so take size in size.
Good quality and fits well in the figure. Very sexy
Thanks Good Seller. I will buy more.
Sitting at all as the picture
Sexy
Love the outfit! I ordered a large...im 6' and 180 lbs..the out fit contoured my body perfectly...but the only thing is that the sewn in garter straps were waaay too long...unless I was wearing knee high stockings and this was when I had the buckle all the way slid up...honestly thinking of cutting the garter straps off and finishing off the hem and repourpusing them on a different outfit, but the outfit itself fits get and I love it and the design!
Everything came out, very pleased.
On the parameters 86-70-90 just right, the garters cut off
thank you
Size on the smaller side
product was just as ordered
Very nice. Something more transparent than the image. A size M fits perfectly for 88 bust and 74 waist. The fabric is elastic and soft.
Ordered 25.01 Came 26.02 The fabric is like a tulle, and for money no more than 150 R looks (
Excellent
Super
It's hard to describe something, because I didn't receive the product, it was supposed to be only an addition to a gift and there was no big disappointment. I don't know whose fault it is but I don't want to decide it anymore.
Excellent quality, speedy delivery, great doing business with you.
Quality is good. The truth in the photo looks more beautiful. The hoarding ropes were cut off.
Very long
Horseradish
Yes, lovely set. I hope my wife likes it. Well… and me too
Not a bad idea, a beautiful picture, in fact-remotely looks. The fabric is quite transparent. Size XL at our 48. Panties size for 7-10 years!!! With the store did not communicate, delivery three weeks.
The size was large. Took on the grid m-on 42. And he was lying big.
.
Quality is good. You can sleep in it. My husband liked everything
Very nice and good quality.
I liked the quality, the size L is slightly larger.
Very satisfied
The same size in black and white, but black for some reason more... Generally satisfied
I'm late but I'm here. The. Product is excellent. Very good quality.
Accurate description and picture. Very fast delivery
Super sexy already put on, very soft fabric to the touch, but caution should be taken when washing it to last and not be abused.
For its price-in full is not bad!
excellent thank you recommend store
⭐️⭐️⭐️⭐️
polecam !
A bit too big and quantity isn't great, but looks exactly as in pictures. For that price is ok.
Excellent quality and delivery speed, 14 days. Recommend.
As pictured