SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Liftwork
The package arrived a little bit broken. The vibrator is good. You have separate buttons for vibration of head and tail. You can enable vibration of head and tail simultaneously.
Squad in the capture of the video I will attach, especially the video of the stimulant clitoris. Delivery to Kiev took close two companies.
Well arrived.
As a gift, the result is bluffing
Very good
Chudovo pratsyu. Recommend
This toy is a must have !! I completely recommend the seller and the dildo. So 😊 it’ll rock your world.
This thing is aaa-mazing! Not too big, not too little, it’s just right.
The design is pretty and I like it very much for the household. ^ ^ The design is pretty and I like it very much for the household. ^ ^ the design is pretty and I like it very much for the household.
I love it, bigger than I supposed, it is of good quality and at a super price soft material, I recommend it one hundred percent
Product according to description, arrived in perfect condition, I even used it, very good indeed. Fast delivery to Brazil
Revelation😘😘😘😗😍🥰😍🥰🥰😍I won't hesitate to use it🤣
The great product came very quickly in 9 days
Looks good quality, excellent size, has several speeds and both sides have independent vibration. I recommend
Shvidko came down, the goods are Yakish. Pratsyu Duzhe Guchuchi, all the bazhannya. Vikoristovovati yak masazhora for Shii and collars.
Arrived fast, I have not tested yet, but it seems to be very good😃
Good size
Used a couple of times, at the moment I would say EXCELLENT!
The product is great for the second time I order for my friend this time
It have lot of mods,charging fast. Gf likes it i think
All good
Best bought, agony quality
Texture is weird, but looks really fun ! you can have multi vibratory mode, some of them are really fun. the other side ( inside) doesn't vibrate that much
Without incident. Within term and article as expected.
well liked
It pretty loud so if you are looking for a discreet device I would explore other options
Not yet tried it looks good, the size is fine, the shape too, the material is so soft
I will send new things for 14 days. Pakunok buv rozritiy and the box is visible, if you see it. Ale is also not a Roser if-at the NP, mitny Cordoni Chi now. And on the pakunku Bulo it is written in the middle. The product itself is good, it's good. Strong smell of Gumi
It seems cool, even the strength of the vibrations. The material of the performance seems to be approx.
Product arrives in a very short time, good quality product
See I just got it
Was left with straight legs and dancing the shivering
good item well packaged and fast delivery
little scary and intense at first but you get used to it
Nice
The product was also received faster and better than I thought .... I thought it would take a long time and I forgot, but I think I came in two weeks. .... Thank you .. Lots of products, pot
Issued the deputy 02.08, came to the 14.08 All tsyle, cool)
Thank you very much quality products satisfied you can immediately take a gift for the holiday
works fine, but this is my first toy of that kind so I can't compare it with others. Plastic and resin looks good. there was a little bit smell of plastik when it came, before I washed it.
It's very good. Performance is also good.
Function a bene...com dodemade page
Nice touch material. Big power.
Very good. Just like in the official picturea
My partner likes it, good fat and does a lot of good especially for the price.
Excellent size, great power, my girlfriend is super satisfied .... You can buy that you do not regret .... Really good
Topova, just like it, came for-12 days. Poki Sho pratsyu bandaging (just vmikev). I Bagato of the regime to insult the story, the niyak mnusiv Poki nemama. Dear!
AME♥️♥️ I arrived in A good time, and the article is SUPER nice, more than I expected♥️🔥
The instructions on charging time are not clear, plus you have to guess that it is in a little hole it has and I guess that is why it says no water immersion. A little odd smell but it goes away after cleaning. Other than that , good size and power, impressed with it. For the price it was an amazing purchase.
perfect