SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Topova, just like it, came for-12 days. Poki Sho pratsyu bandaging (just vmikev). I Bagato of the regime to insult the story, the niyak mnusiv Poki nemama. Dear!
AME♥️♥️ I arrived in A good time, and the article is SUPER nice, more than I expected♥️🔥
The instructions on charging time are not clear, plus you have to guess that it is in a little hole it has and I guess that is why it says no water immersion. A little odd smell but it goes away after cleaning. Other than that , good size and power, impressed with it. For the price it was an amazing purchase.
perfect
It's huge for normal Asians. The vibrator is super strong. And a bit noisy. Packing without bubble wrap. Box is dented. But item inside is ok. It's 7 inches. Has the standard vibration rhythms and speed. Worth every penny.
Good quality Kanji!
Good quality, and good vibration
Don't have it tested but it feels good quality
Item did not arrive at the specified destination, Algeria🇩🇿He summer seized by customs I advise the Algerian🇩🇿Not to buy this product to avoid entry I expect refund by alixpresse
Looks good, it has a very soft time, it has a powerful vibration and various rhythms, at both ends, we will see the result.
texture, size and shape outstanding, power good.
Fast shipping, good material, good power, tremendous complement. Highly recommended .. CHILE: Goats the mambo itself is wea, I buy noma, I recommend it, leave it chascona with the bolts tremble
can you imagine how much joy this thing can give you, it is great and only a few men can take and make it better
You hit one accident. It's very good. The sound is big. It seems to be made properly for the cretoris.
Since I tried it with my wife, she runs that she gets scared, less work for me and enjoys it like never before. Now she always asks me for a toy when we go to each other.
Everything very well but the packaging (cardboard box) dented.
The packaging arrived very deteriorated.
👍🏻
Super object that satisfied responsible price and especially arrived very quickly!
Have two motors. Powerful things.
great seller
The battery lasts a lot, it is a little noisy but normal, many speeds and the vibration is strong
Excellent quality and service, i would recommend this seller and its products
My girlfriend was very happy. Very nice vibrations, I can feel them through when you are inside her. Overall it is nice product, I just hope the electronic last more than the last similar product we used.
Delivered quickly Neatly packed At the box it's in, you can't see it's a Vibrator! Only the instruction manual is not in Dutch Which made it not clear how it works. No guarantee papers.
O O
There are many different vibration patterns. The regret is that I wish there was a century control.
Looks good, works very well, received pretty fast. very good purchase.
it came in a box, charges with cable and each end can be controlled individually. just like the photo, silicone feels good, and the charging port is a tiny hole on the side which is pretty neat!
Now is to make person happy kkkk, excellent product🙂
The product is what is advertised left me super satisfied and left my anus super dilated by vibrations highly recommended
The squad is hated. Recommend seller
Arrived super fast as per illustration and description looks good as product
good product, but the package was destroyed.
The packaging is excellent, the shipment is fast. I recommend the seller. I didn't communicate with the store but I put 5
Store did not put the house number, I had to go to the Post Office to make the pick up. But the product is excellent, I recommend!!
...
A very good Vibrator. Good quality
There is no anonymity. The store indicates in English what is in the parcel. it is good. Contact the seller.
Excellent Product
A good product my wife loved
Genius product. Powerful with different modes. A little solid, but it doesn't get in the way. Without batteries, on the battery. Which is very convenient
Excellent product quality I highly recommend, I will buy again in the future only need to wait for its durability but all excellent
It's just a monster. Cool thing, it works amazing. Thank you, what I wanted. The delivery is fast.
very strong vibration, nice texture, the head is bendy enough so it's comfortable to apply pressure, don't know yet how long the charge lasts, but I'm satisfied with the product (hits really well de G spot, although it's too hard for my taste)
Item is very Nice and simple to use, and charge. Very good quality
Not so soft as I expected. Have silicone over plastic. Usual item
A product that fits the needs
Touch, size, vibration, the most, it's great
Performs as ad describes.