SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Didn’t see anyone mention the packaging coming discreet but I can say it did. Came in a white-ish parcel with a box inside. Box was crushed but the item seems fine. Have not tried it yet but looks promising. Material is a soft material
Charging Now Post-use writing
Excellent quality, delivery in a short time
It's beautiful! Wife finished in 5 minutes! But the battery is not enough for a long time
I still don't use it, it only came to me today, but it looks very good material. It comes in a very discreet box which I think is excellent.
Toy is AMAZING!! 😻 Definitely gets the job done ✅ the only downer is the packaging. It was completely destroyed also like it was left in the water or something 🤦🏾♀️ but other than that, I give it 5 stars ✨
Cute mu"♡♡♡♡♡♡♡♡Arrived before the indicated date. Very satisfied with the purchase. Excellent power and size.
The packaging is not very good, but it seems to be normal
How to use it
Meets expectations
Very well powerful..
Duge Garniy!) definitely recommend)
Ok
Squad in capture)
Item as described. Made of pleasant material. The delivery is fast. I recommend this seller!
Good quality, ideal size, soft and at a good price.
It has very good size and several speeds
Duge Shvidka delivery. The packaging is dented. I will describe the product.
I haven't written it yet, but I'll look very much. I haven't written it yet, but I'll look very much. I haven't written it yet, but I'll look very much. I haven't written it yet, but I'll look very much. I haven't written it yet, but I'll look very much.
Beautiful product, soft and pleasant material. Good vibrations, very pleasant.
Very good product, good vibration, good quality.
Reasonably strength. It's fun that the one toy has two ends.
Pump
Perfect she loves it
It is very beautiful and serves perfectly!
muy bien
Shipping for your money! Pratsyu! Seller recommend!
Soft, many vibration modes, should do the deal.
Works very well. Very good quality. I recommend
I am very happy, thank you to the seller.
It's all good, but it's like this in the Courier text. The seller. If you don't improve this, people don't live.
Great vibrator!!!! Recommend!
Received very quickly in France Trying with my mistress it works wonderfully I recommend this article
I think it's okay to get a start. Good price performance.
The goods arrived quickly. Quality as described. Thanks to the seller for the product.
It works very well. I recommend you use it with the ormezus gel
It has some kick for its size. The dildo end is a bit thinner in the middle and very stiff but it does it's job. The battery seems to have some juice even if it's rather slow when charging. For the price it seems decent.
Excellent quality product, strong motor Looks like who in the picture Recommends
Works very well. Very soft material
What should I do if this is a touch and broken? Again.
Arrived on time, apparently it looks good, as specified, but I have not been able to get it to load, I will wait today to see if it works
Is great The vibrations are good from soft to intense and intermittent
Arrived, works, so so far so good!! Actually impressed by the functions and power of this item
Arrived and it's working perfectly!
Generaly is OK
It's good to vibrate.
Decent
Perfect 🤭
There is no battery. How to use it is simple. No remote control or mobile phone application remote control it's a shame. You have to be satisfied with this price.
It's definitely more vibrating than the kids in the air. The quality is different. Just a little big.