SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It works well
Good quality of vibration on the two sides. Arrived in 9 days, fast delivery
Good morning, it arrived earlier than expected in its box, good product, just need to try it... Thanks
Arrived in excellent condition, cool and no damage
Frankly it's really good
The delivery is really fast.
Super
Bien👍🏻
I haven’t used it yet
The wrapped paper was torn by customs tinkering. Pain works well ..
Great product, it has very good vibration variation, and cumple with its function very well. They won't regret it, just buy it. Ah, and I thank you for being quick, it arrived very fast. I loved it.
I just used it. Manul went to Hong Kong I want more of Hamm. We need to continue.
fast delivery and good quality so far working good hope keep working good
Wish you could only have one vibrate at a time.
product as in the photo
Unfortunately the battery lasts very little I have to discard.
In accordance with the description. Super soft to the touch. Very good size
Absolutely amazing quality and arrived quickly 100% recommend
Not tried yet. The vibrations are intense in accordance with the image. It's worth it for the price
Price quality very good for what
The G spot stimulate stimulated perfectly. Baby, I highly recommend it.
Nice!
o.k.
My girlfriend loved it. Said that for the first time I thought about her pleasure. In thanks, she did some things that I can't talk about here.
Deputy for divchini, a certain material for a dot-tik, Garno vibru) a special kind of fun for the yakshchi to the classic that is above, ale the side of the Yakas for the penetration for the city of mine😅
I have tried it only once. It has a strong good vibration. Looks good, however, has a little plastic odor. I am satisfied, though
Very good device my wife very satisfied
It works! It made me shoot very quick
Very happy my wife with the product
powerful. could use this thing to settle concrete retaining walls.
wife loves it . made her squirt so hard she almost passed out.
It works well. Thank you.
Duge is strong. Material is kind. We will cut. Shvidka Shipping Must Express.
very happy with my purchase and seller would recommend this product and seller fast shipping
Good product, good power, as seen in the image.
Excellent product is very rich
Arrived well packaged, good size need to be tested
I have not tried it to know that such works, but in appearance and size it is very good. The packaging very careful and the material looks good. You have to try it.
Very good product
Arrived in perfect condition💯Thanks to the seller for complying with all the description😊My wife will like insurance
My daughter, the deputy of the changer for 2 tizhna came☺️☺️☺️
Delivery 10 days to Ukraine! Priviz misstekspres. Gadget packing in a straight box, it is impossible to guess in the middle. Whiglyadak so, yak in the photo. Gadget of charges. I have come to my life and I have found a large part of the plastic, and I have buoed the songs, that there is silikonov. Ale I will leave my word for kokhanoy, I will test it for the year. I hope to get a gift. I'll write about the enemy. I will hope that the Rusnya will soon be shouted by Roskishnitsa!!!
One of the best sex toys I have been able to buy, very pleasant as much as in one mode as the other. They have many different modes of power in addition to being very soft material, precious the product with great aesthetics. 10/10.
Top vibrating machine at the wait gives pleasure that it is in clitoral mode where a real pleasure is a pity that it is a little noisy
Good quality, quite powerful I recommend it
Very cool material
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great toy!!! super material! seller thank you very much 🙏🏻🙏🏻🙏🏻 came very quickly!
good quality.today will try.
Excellent Product, excellent quality, very good seller recommended to the 100% thank you🙂