SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The lock does not inspire confidence, be careful. The tube is certainly harsh, but you can find a replacement in the pharmacy. For rare Entertainment, a good item.
Confortable; le cathéter a juste un diamètre un peu trop grand même pour une taille minimum (8mm) si on n'en a pas l'habitude . Envoi rapide. RAS
Quality is great Price is fair Time of delivery is..., acceptable to slow (an ordrer for a single one placed after this order, arrived one week a go)
Fine quality to a nice price
It fits very well. Love it
Quality is ok for this price. Probably this model is not ok for me. My skin is got bruised while wearing the device. I did use silicone lube to reduce friction, but i still i got hurt when i was getting eroused. Package came very fast and was discretly packed.
They didn't put the catheter down. Otherwise interesting thing, no sharp edges, wear comfortable
.
the best i have
Ha say small
The metal is very smooth and pleasant, much better than plastic. However, invisible locks are not very reliable, some can be removed without a key. I advise models with a hinged lock.
The order came in 13 days, which for me very quickly! Dimensions, Cage and catheter all matched, sits like a glove. The goods are very satisfied!
Super a little trouble putting it but lock it up
Carton discreet package, great store.
There is no problem with the product, but I was surprised because it arrived about two weeks later than planned. There is also a problem with the delivery status tracking function.
Good quality and service. Quick shipping. Really steel.
A really good product
Good product
It's just like publication, good material looks comfortable. Pitifully I don't stay even asking for the big one, it's hard to pass the testicles through such a small place. It's for small testicles.
Fast delivery as stated.
The toy is good, but I made a mistake with the size (it was necessary to take less). As for games in a couple-generally ideal (but only if you are both those perverts))
Object received
Normal size buy light is smaller than think you just gel big size also seemed to be
Еле натянул L-45 на свой член. Не хотел закрываться замок - не помещались складки кожи в щель для мошонки. А так все отлично. Качество полировки очень даже хорошее.
fit for me.
It came faster than expected. Very corect store, great quality, smooth edges, the tube is great too its my first time with uretral play and it hurts a little but it was good over time.
Good store, item arrived quickly, 9 days, item conform to the description, at the top Thank you
Overall, very nice item. Only complaint is that some of the edges could be a bit more rounded. They are not sharp and overall it is quite comfortable to wear.
Exelente, buena calidad llegó más rápido de lo que esperaba. El empaque muy discreto
Gavel ačiū.
PERFECT
I just love it and it does fit well and a nice feeling wtht the uretharl tube
The thing is good, underestimated its size, even on a small member it is necessary to take a larger one, or then you may need help to free yourself) in general, take on,
Alles prima
Excellent product is only something big the tip of the catheter but generally recommended
The inner part of the ring is not polished
article conforme a la description
Beautiful, but absolutely not convenient It is impossible to dress Gavno Dont buy Not practical It is not possible to use on purpose Money to the wind
Fast Delivery. Device looks good.
Great product, very comfortable. I chose the ideal size. I wear it all day.
Lead time with time zapisanym this difference around 2 months
Заказ пришёл бысто всё как в описании
I have not received this item! I want my money back!
Incredibly fast delivery, after order 11dni. Many thanks.
The design has irregularities and burrs, which had to be further processed. There is not enough silicone tube for the ring, like other stores. We bought the same one only in a larger size from another seller, the quality was higher.
all ok
Class! Does not protect does not press super?
Too small in width and yet I took the largest
be carefull not to order the ring too small
The thing is interesting. With the size did not lose, took the biggest. Also used the catheter. The only serious negative is that it remains urine.