SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Too soft the plastic of the mouth, which makes it useless because there is no function. Is also very big, making it look like a clown mouth.
A little gadget but impressive
Cool stuff! Can be used not only for the mouth. Suitable for original room decor also.
What is that good for?
The parcel arrived quickly. Everything is intact and as stated.
The product was shipped in 3 weeks, the quality seems good so far
Item as described. Only thing is that the silicone is not hard enough, so it does not force the mouth to remain open.
All good only the color is more pink than red but good quality
Super
we've not used until now, but it looks comfortable.
Does not work. Made of soft rubber, very Mega
The whole product is like a product, it's like the description, but it doesn't cover the teeth, it fits between the lips and the teeth, and the hole is small, my standard does not go all
Very quickly arrived the order in 7 days thank you
Just as described.
I love very good matter
Does not correspond to the intended use. The gig does not prevent you from closing your mouth
Good quality
I love it although it is something big hehe
good quality nice
Little bit small
Decent product. As described. But the inside diameter of the mouth hole is too small for my intended use unfortunately.
Bag for big tall person more than 180cm
Soft silicone, a little big size
The shipping time
I love it!!!! It is spectacular, it is incredibly good, the material is soft, very very fast shipping, I highly recommend this product. Thank you!
The order was simple and quick. The shop has a good selection. I have ordered from this shop several times. Why? Because I 've always been satisfied so far. Communication with the shop works flawlessly. The order was quickly made ready for dispatch and sent. The quality at this cheap price is perfectly fine. The price/performance ratio is totally right. The goods arrived at my home within the agreed time. The goods have no defects. Me and my partner are totally happy with it. I, or we, can only recommend this shop. We would order there again. Everything worked out fine. As usual at this shop, the goods were well packaged. If you have any questions or ambiguities, the shop can help quickly and efficiently via the chat. That's the way it has to be. Thank you again and greetings from Europe. Bravo. Always happy again. See you next time.⭐⭐⭐⭐⭐
Just then,
Merci-Thank you
was soo please with this order
Polecam
Too soft of poor quality.
❤️
Very slow shipping
It comes well reinforced and with good seams, the mouth part is not rigid but it is not too soft, it is fine.
Cool sex game
Not yet test to see
very good
SUPER
All right as advertised.
Alles super
The product is too soft - It will not keep mouth open, but on the other way, it gives more grip when recive oral.
I use it like I put it in my mouth and say whatever. Cheekbones, nose sponges, around the mouth are tightened.
Perfect, excellent price quality