SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Thought will be more (ale for an cob of norms)
Little bigger, than we expecr it. But quality is nice.
Great item good quality fast shipping Great store
:-)
Beautiful, without clinging edges. It's worth taking.
Good !
Perfect
looks exactly like photo, good quality
It's been almost a month. Glass. 12 cm in length as written.
Everything is fine, but it turned out to be much less than imagined in the photo. Pleasant bonus in the form of an erection ring very pleased)
Fast and discreet shipping. The product is like in photography and looks of quality, with the qualities of glass for cleaning. Easy maintenance. Comfortable size for both sexes and nice design. The store included a small gift: Thank you. Satisfied with the purchase and the seller.
awsome timing, came faster than I thought. I feel good and at comfort with future orders for my growing business.
I bought the “E” version out of curiosity. It was shipped in a well-protected box and envelope. Size is about hand-length with good weight. No creases or imperfections in the glass found, and texture/shape is true to the description. Highly recommended.
It is expected that cucumber will be more, but he is a palm. There is a small flaw, but not critical
The surface is smooth and hard and the feel is good. I wish it was thicker hahaha
The store sent the product muyyy fast
Excellent.
as it looks in the pictures. no blemishes or weakness, perfectly formmed glass with that smooth feel.
Chic thing!
As described
Есть немного дефектов, около загибающейся части какие то вмятины, воронки, пузыри, но в общем стекло гладкое, себя не порезать. Вставлять нужно очень медленно, иначе больно, но если не торопиться, получается много удовольствия. Форма необычная, простату поджимает будьте здрасьте.
ja
Very nice glass dildo. The glass additions on the surface are brown, not red.
shipping took 2 weeks and it’s well crafted and so pretty, even i don’t use it for its original purpose it’s so cute, I might gift to a friend would totally recommend
Très bonne qualité , expédition discrète et emballage bien rembourré pour éviter la casse. Revendeur professionnel au top je recommande.
Too good but it can hurt!
All right
Amazing quality
на фото с изгибом, по факту прямые.
Is just good
Very Fast
Product conforms to the description
Good quality and very good service ⭐️⭐️⭐️⭐️⭐️
+++++
nice
Very good packaging nothing broke all whole store well advised, I recommend
Very cool toys) went a month, the description correspond. Seller Thank you!
Smooth) glass)) packing is super!
Very beautiful and pleasant to touch
Excellent thing, the touch is very pleasant both in the hand and in the anus. packed in a cardboard so it is not clear what is inside. I recommend the store.
Delivery 6 day all good
Glass cock, broke and cut hands:-D
Can’t wait to try it.
ok
Very good packing and fast delivery
Very high-quality product. Beautiful. Packed well
все круто и быстро
Delivery 3 weeks.
Excellent quality and fast delivery.
Product is like described, but one end is not perfectly smooth. Have to check if is only some kind of dirt i can remove or a permanent imperfection