SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
really good product alto a bit more flexible than expected
Great size and color, the material is nice, very soft
Arrived before the hour, a little flexible according to Madam but the raised patterns have their effect...
great buy just as pictured
I was so excited to try this toy and it did not disappoint. I love the shape and style- it’s comfortable and flexible.
A little smaller than what thought but nice anyway Otherwise received faster than expected in 1 very discreet packaging. I recommend
Small size played, too fair for an anal explosion, and not long enough nor grossmsmo yen for my cu.
Very good product very stimulating and efficient thank you very cordially
Definitely worth it size. Very good thickness. And definitely good for beginners. I used that toothpaste for a size comparison.
Longer than I hoped, but not super fat. It has a wonderful curve in it. Like a rap song about a certain pirate.
This thing feels nice. And is not too big like some dildos for men
Much to soft, not really recommended, but item as described delivered quickly.
OMG!! The size, color and craftsmanship is absolutely amazing!! The texture is tantalizing and we can't wait to play with it. Tonight is going to be fun for all!!! Thank you, Leyuto! Will definitely be buy from you again.
Thank you very much! The order was delivered within 10 days! I didn't even expect and was pleasantly surprised☺️
Great toy, vibrant colours, not too stiff, also it’s a perfect size, the one I ordered is perfect for me, would recommend
Very content
Soft, but funny) from the sale 11.11 quickly came
Good item. Good store and fast shipping. Perfect
Super cool toyArrived pretty fast in Ukraine in two weeks, the packaging is not felt, it is packed well, there is no smell of rubber
The color is not as described. there is not light blue or aqua colors. it's o ly green, yellow, and a splash of white. The toy quality is fine and really soft to touch, but firm for insertion.
Very good maybe firmer texture than expected
It's very nice and soft to the touch, it's soft and feels relaxing, but I didn't expect it to be that big, I wish you could choose measurements on this product. Although the description shows the size, I think it's a little larger than I could use. The colors are not exactly the same as the photo, but that is no inconvenience. I like it and I get there faster than I thought.
The colors are just amazing and it is super soft. wiggles nicely too. I couldn't be happier
The budget analog is Bad Dragon. The length is ideal, tactile pleasant. Slightly more flexible than what I'm used to, but this is even a plus, you can adjust it more convenient. I did. Comes in absolutely discrete packaging, to whom it is important. Take boldly, good)
all perfect good store
It is a nice size, has a good feel to it, the suction cup holds very well. The only thing that I will say against it, is that it seems to be a little bit too bendy.
Too soft. The manufacturer obviously does not understand what he does these toys for, or does them not for the buyer, but for the store to just make money on it. The dildo should not bend like a nozzle when you sit on it!
BUY IT OMG
Always so good!!!
I never received it
The product arrived, even with direction error, meets all the pickpockets of the product
the material appears translucent on the picture but is opaque.
Came in perfect condition. Looks as described
All as in the picture, not yet tried, but it came late
Good product with perfect size
Particularly interesting object. Soft to the touch. Good quality. Very good!!!
Very good dildo with a beautiful blue color. A little flexible but multiple sensations thanks to its different sizes that fill you with pleasures.
Product cheap customs top sequestration also don't's and unlikely will have's, then if to contact, it will Cheap prosecution with Cat Men's careful bagged together with Sona because will Center Silver free
I asked for partly refund, because I ordered color "jungle' and it doesn't match the picture. In stores photo it's like 100 times better, I love ombre look, but in real life it's not ombre, colors are splashed together randomly, a lot of dark green color instead of that pretty ocean blue (sadly I can't add pictures to my review) Item itself is good quality, very silky and soft.
Wow wow WOW. Came in a discreet package and really fast. Suction cup is strong and the shape is great. No weird smells, really soft. Can recommend!
exactly as pictured and described! very discrete packaging. took about three weeks to arrive in the US. thank you!
Nice item. thank you!
Feels good
This toy is really really good the silicon is great, suction cup works well, the colors look good and the shape is perfect to hit the right spot, overall I'm very happy with it!
In reality, less than expected. To the touch is pleasant.
Excellent Toy, pleasant to the touch, color tones slightly different from the photo My girl liked it, although it does not fit into it until the end, but I think she will quickly get used to its size
looks like homelander from the boys. no Oder. very soft tissue
I love it
honestly the shape of it didn't really pleasure me well size was smaller than expected
Confusing size