SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
My wife liked it but bad small size does its job
Arrived quickly but poorly protected. Arrived broken so refund
Satisfied, only a little bit small
ôk super
Everything works.
Thank you
Good product feels good quality is rechargeable and includes your USB cable has different vibration modes and speeds
✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨
To try it first.
It arrived well and even faster than expected!! The only bad thing is that the battery runs out
Does not allow me to upload images but it comes the same as the sale photo, the purple part is not completely rigid, it is soft.
I thought it was bigger... If it has enough force to vibrate
It is to give to a friend, I hope it makes you happy
Fully functional as described
ottimo
it's nice. the Mrs likes it
excellent
Good size and good material, the power is well considering the price, it is certainly a product that I would buy again, the only thing that I do not love was discretion, since on the product label it clearly said that it was which if it is something uncomfortable, everything else perfect
I arrived very fast ahead of schedule
I arrive in chili in a week, it looks good material and brings its charger
Best buy is very powerful and smooth perfect size I recommend it is rechargeable this perfect and lasts well
the black material has a weird smell that didn't disappear after almost 2 weeks but besides that it's fine
Unfortunately they never handed it to me
good seller
I made my girl crazy with this toy. The battery lasts long enough
Highly recommended product. Ideal for beginners
It is to give to a friend, I hope to take advantage of it
Good product, it comes without box only with the clear plastic bag, it comes with charge to use it at the moment.
arrived quickly, a few days earlier than it was supposed to. box was a little damaged but the package itself was discreet.
Fulfills its function
Ótimo
Deli
Any product or service that is free of any manufacturing defect, deficiency or process variation is considered to be of good quality. This is achieved through a comprehensive process of quality assurance and standards.
The clitoris device falls short and does not arrive well :(
My client is very happy thank you very much I recommend.
super bueno
All right.
Evil Empaque
Good article for your price
Works well, modes are fine to switch
Good
Arrived arrived very well packed, I liked it a lot. I recommend. Well packed, I really liked it. I recommend.
Very good, the truth works better than I expected and I can enjoy as much as if I had personally gone to a sexshop to buy it, I recommend it!
It arrived only in the bag, it arrived well, it has good power, and it is of very good quality, it is very worth it for the price.
I know see of good quality and I hope my client likes it... I give it a 9 out of 10 arrived well. Packaged and with your cable.
Got the job done
Product in good condition, box broken and crouched .. Lousy service with the trapper
In a short time I arrived and very good material
The quality of Mexican is acquired by birth or by naturalization. I. -Are Mexican by birth, the children of Mexican parents, born inside or outside the Republic, provided that in the latter case the parents are Mexican by birth.
The device, saves me in the absence of a guy ~ I advise all girls who want to please themselves