SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It works. Several vibration modes
Product very well. Works well. Recommendation, when packing it, do not place the name of the product, that way everyone realizes that it comes in the package
The product is fine, but I did not like anything that it came in a transparent pocket, quite and bought this model and they should send it in boxes is not transparent and ugly bags
Received the parcel without box. Was loaded, with a USB cord. I haven't tried it yet.
Excellent quality, incomparable price and the speed with which the products have arrived have me very surprised recommended 10 out of 10
Excellent, good quality materials meets its function very soft and good size will like anyone who buys it
Perfectoooooo
It is a very excellent application in which I bought this product, my wife likes me and likes to continue experimenting. Excellent service
Fast work. Good power, I recommend it.
Excellent Product
It very good
good
Well received product is perfect and in advance
Ok
Good quality, it vibrates well even though I still don't taste it, it looks good, very nice the color, I imagined it would be a little bigger but it's fine like that, it took more than an hour to load but it is already loaded, it was difficult for me to learn how it was occupied, It has 3 types of vibrations and increasingly faster and stronger vibration, I have a horrible shame since the vibrator did not arrive with a box… I thought it came with a box but I realized late that it did not… at least I did not see the option of coming with box, but that, Very cute pink color and is of very good quality, 100% recommended!!!!
the vibrator came and the quality is very good. the shipping was fast. came after 1 week i think. thank you :)
rechargeable and works well
It was well closed only that the box was open but it is rich
Very good, it complies with the ondicated
High quality product
The truth is fantastic but if I had liked it to be bigger, why if something small comes but the father is the vibration, I hope my review will serve you
She liked my friend very much thanks to the supplier blessings🤗🤗💯💯💯
For Taku tsyna just super
Exelente article my wife loved it, it is something very good to get out of the routine I recommend it a good size bibra very well
It is wonderful, I have loved this toy, it is multiorgasmic, it truly makes you feel pleasure and easily reach orgasm, my wife enjoys like a goddess.
They sell what is indicated by the seller. You have to be careful because it is a little smaller than the normal ones. Either way, good item
Excellent. I didn't think it would be that good.
thanks
They arrived well and are very good. I thank the seller for your prompt shipment
Just arrived haven’t used it yet
Shvidka delivery, everything is good, speech is very important.
It looks very good quality, I thought the size would be a little bigger, but it is OK to be the first one I use, I arrived in good time and I can not wait to try it
love it!! would recomend for beginners
Toy for her
I love this it’s fast but small😍😍
Function Super, haptics okay, size non-European😉Sizes adjusted. Plastic parts are a bit wobbly (loading lid)
item delivered ✅ item function ✅ thanks 🙏🏻
Buy the box so as not to be ashamed of the couriers!!!🤦🏻♀🤣But it's very good!! Works pretty well. Charges to batteries and/or USB.
Works super well
Exact Description
Excellent product, it is very soft to the touch, the size is perfect, it has various types of vibrations and strong vibes, it is definitely something to buy will not regret;))
Excellent!!! made her explode...
The truth is that it's okay, the vibration changes well, it's semi flexible, I liked it quite a bit.
I would like you could let you upload video to see the magic that this product causes.
Excellent I was surprised at quality👌 Excellent Product👍👌😉👏
Arrived in excellent condition
Has good performance
Excellent product, high quality, reliable seller, very fast delivery, excellent, I recommend, great store😊😊😊😊😊😊😊😊😊😊☺️☺️☺️😊😊😊😊
Everything like the description to my staff makes me very rigid but this good does not mistreat you♥️