SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Grande
If your friend is to fat it may give you a hard time to put it on but it is comfortable
Bueno
Good product
What you see arrived
Nice, good and cheap, no surgery is needed to yener balls like the baby, with this already armaste
Looks good quality there is qye try it
great!
Elastic enough
Great, very soft the silicone.
wearing for the first time. haha
Guizy
Trying it 2nite
good an too soft to use
Beautiful
Ok
Excellent item my wife loved the feeling and it is quite comfortable and of good quality
I loved
Excellent item
Good product looks good
Equal to photo
Exelent
⭐️⭐️⭐️⭐️⭐️
The Material is soft silicone, it feels comfortable and just need to be tested
Good material, it fits well although it is a bit short but my girlfriend likes the feeling so I recommend it a lot
I fascinated the article quite flexible and good material the measurement was exactly as described by the article
Good and effective
It seems to be disposable but I think it is because of the material if I recommend it
Good material
All good thank you
frncbbvnvb
It is very good product, easy to place, it is very flexible
Excellent item
Excellent arrived as is the description
I arrive in Colombia in 12 days
It is easy to place, it looks like a condom but thicker, almost no texture is felt, but for the price is fine
According to my order
have not used it yet
I really liked the texture, although I haven't tried it yet, but it looks very good quality and I hope it suits Me
Very good material elatticity I recommend
Lube it up, it does make you last longer.
Great item good quality
From a woman’s perspective this was definitely a very satisfying addition to an already amazing 🍆 husband said it felt great on him too he said it was an extra little tight sensation
Exelent
Not so good quality..
good material, fast delivery
Good
The order arrived within the indicated time, well packed, quality product and equal to the characteristics indicated by the seller in the product description.
Excellent Product
Exelent product