SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Awesome!!
I'm a bit of a sex toy fiend. I get off pretty frequently alone, and I also really love to use toys on partners. I was honestly surprised by the high quality of this toy given it's only $20. It well competes with much more expensive toys in terms of construction, battery life, charging time, power, and the variety of settings. It's become a daily rider for me, and I would certainly repurchase it and recommend it without reservation.
This product exceeded my expectations. It is by far the best sex toy I have ever purchased. It charges quickly, is easy to use, and does exactly what it is supposed to.
Pretty good. Shipping was fast and the product wasn’t loud at all. Several different modes to choose from and battery life is good as well.
Fast shipping, great quality, stay charged long
Gets the job done!! I love you
Second purchase, good product, fast delivery.
More than recommended, it works perfectly.
Product was accurate unfortunately it came broken, the store was helpful and we did get the problem resolved. Bummed I couldn’t use the product, but everything was accurate and came in 5 days.
It works so good
a soul snatcher oh my god.. if you’re thinking of getting it, get it. get it NOW.
Perfect! Better than I expected! Thanks!
This was a gift for my sweetheart, received it before Christmas, it was amazing lol
Excellent material and technology, packaging and box a completely wonderful and excellent pass Simply Beautiful
Super father! It's really worth this investment!
REAL REVIEW. shipping to canada took less than 2 weeks. this product is amazing it has so many settings and is actually really strong. you guys need to buy this it’s so cheap, discreet packaging nobody will know what’s inside. comes with a grey little bag to store the toy in and a charger. DEFINITELY WORTH IT
This product is wonderful I will be buying more items soon !!
amazing! got it for my friend as a present and she said she’s never had something that made her ‘succeed’ so instantly, she said it’s very powerful too! Definitely recommend!
Arrived after 10 days of order placement. The product works well as it should.
2nd time buying it, its amazing... orgasms in seconds
Very good. Apparently is in perfect condition. Came very well packed, also. With a bag, instructions, charger and a box to save the objects. Beautiful.
Best toy ever! I tired all types but it is the best!
It works fast and it feels very good the suction works very well
I’ve used similar types of toys with great satisfaction. This toy was recommended by a friend. Definitely a great buy. Very powerful & effective. ;) The charging base it super cute too.
Wonderful product. Exactly as described. Highly recommend. A+++ Seller
ok I'm Soo excited because I ordered this on the 12 and it said it'll make it here by the 21 but it made it her on the 17th !!!!!!!!!
Listen to me when I tell you Ladies that this little thing had me crying laughing hysterically with pleasure! Just get it … you will definitely enjoy it.
Works great! Silent, fast delivery. Thank you store!
got to me in less than two weeks, doesn't get a super good 'latch' unless you get it just right but still good, was a little louder than I anticipated but manageable, over great
Lemme tell you something… BUY IT .. look I’m about as skeptical as the next one but believe me, it will get the job done- as a trans man- felt very good. The charge takes a bit but lasts even longer. The box was a bit crushed but everything else was perfect.
love it, definitely buy. it’s not too loud if you turn a fan on. comes in discreet packaging and works in minutes
This is best toy I ve ever used no cap.You need to buy it girls.It took me sometime to figure it out .But then it was awesome.
Okay STOPPPPPPPPP. This thing is a soul sucker literally lol. I càme three times within a five minute period. I actually started laughing because I couldn’t believe how amazing this thing was. A man could NEVERRRRRRRRRR. Order this amazing rose girl, just do it. Can’t beat the price compared to Amazon prices. Also the pink isn’t super vibrant but still so cute. Discreet packing too ✨❤️
2nd rose i purchased. We all know why i got it lol. It works amazing 10/10 highly recommend.
Product came in less than 2 weeks!!! Very discrete too!! And it came with a nice dust bag to store the product :)
DIRECT STIMULATION!!! I WOULD RATE THIS 6/5 STARS IF I COULD!!!This is the only vibrator I will be using now & def do not need another one for a long time, there are multiple settings & for my body I am not known to squirt.. but this rose made me SOO wet I did not expect this little thing to do so much. The charging is also easy & magnetic..so u don’t need batteries that leave u hanging. IF UR THINKING OF BUYING IT FOR URSELF OR SOMEONE ELSE, BUT IT NOWWW!!!!
I messed up the first rose toy and the store gave me a replacement since it has a one year warranty…i”ll be shopping with them more! Seller was very nice and helpful!
good came quick & the pink one is more silent but has the same pressure which is great 10/10
it got here fast great price and excellent toy!!!
Good packing. good quality. look professional.thank you.
Extremely fast shipping - received in Texas in about two business days. Just tried it and OMG. Literally I cannot believe how quick and how much I came!! I've never used anything besides the bullet, so this was a new experience. Do not hesitate to buy...I promise you won't regret it!
Second purchase and it came on time and discreetly packaged
The "soul snatcher"! That 4th setting though. Put a thick towel under you . Earthquakes and butterflies. No joke!
Hands down the best thing you could possibly do as a woman.
Using it as I wright this it’s so amazing get this omg came super fast too just like I’m about too
literally never came like that ever like I was so scared and shook at the same time this thing is a BEAST it made me came like 3 times in a roll
This package came quicker than most amazon stuff. Came in 2 days ordered on the 14th received on the 17th. Haven’t tried it yet but but if you need something quick!!
The product is better than I expected! It’s very soft, charged fast, superrrr quiet & I couldn’t wait to use it! The “suction” could be stronger but at the same time I’m happy it’s not too strong so I can manipulate the toy how I want . The vibrations and modes are perfect, I can’t wait to let my man use it on me! It gets the job done & quickly! The size fits perfectly in my hand & I can’t get over how quiet it is. Perfect for travel & vacation! I ordered my rose Friday & it came the following Wednesday! I definitely recommend this store!
Wonderful thing! 20 seconds and ready. Powerful, but you need to choose your own mode) that's only charging is not quite reliable, it seems that soon will break down and where to buy a new one?
Very discreet packaging, amazing product