SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This very good 10/10👌
awesome product, you wont regret it.
Yea
I send fast, discreet and I still don't try it but I think it's great
Amazing did the job and it’s covered if u have noise people
Omg it’s wonderful! I used it once and thought I was gonna peak real fast. I definitely gonna purchase a lot more toys from here. Awesome thank you!!!
Very good product. recieved fast. like it.
It's to much. It's not gentle at all. Almost hurt it.
Look Good
Be careful, the item description is on the shipment, Goodbye privacy… but otherwise item as described, look forward to trying it
Very loud
Works.
This product is surprisingly good. The vibrating moving tongue feel so good and makes it easy to get a happy ending. Different settings and good battery life make this toy a go to after a long day.It is a great addition to the bedroom, I absolutely love it.
it was good for a day and even tho i left it charging overnight it lost its power :/
dies so fast and if you put to much pressure it stops
Arrived in good times, packed a very discreet way. The article works perfectly
Cute!!!
wife loves it
perfetto
Good product, the bad thing is the embolture, it is not protected comes in a ziploc bag, the rest ok I'm on time.
I did not receive it, I do not know if it was a messaging problem. Therefore I cannot rate it.
Super
Very good quality I recommend the delivery was in time for delay, I recommend it plus plus
All correct
Waiting to try him already Packed excellent packed Very fast delivery
didn't try it yet
As described
Fast delivery very good product
There are several modes of vibration and motion. But the vibration is so strong. The sound is also loud. It was so strong, I honestly didn't feel well if it was so good. I wish there was a little weak century…
I didn’t use it yet, but I received very quick
Product small and noisy
I love it I been wanted one and I just love this one
ANGEL OF GOD. Angel of God, who are my keeper, enlighten, guard, hold and govern me who was entrusted to you by heavenly piety. Amen
perfect for the missus
Erhm I don’t know what to say it didn’t work for me
nice, not too loud
It's moving too fast.
great
I don't know it has tried, but it was well packed