SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
As in the picture, it looks great, the only negative, for which I put 4, not Russian, as written by the store, I recommend.
It’s a really good one. Images are clear. Tho it’s kinda heavy. Like it. Came in two weeks
I am Garna, everything is Garno profarbovated, I will not be erased. Of difficult-to-Conover poses.
I recommend the store.
It's all right. Meets the description
As described.
ottimo
Just like in the picture. It's fun to play with them
Fast shipping,
Thank you very much 1000 positive
Product such as description.
The pictures are not so descriptive…
Everything ok
The order arrived in 20 days to mexico, recommended supplier.
Kummadno
It is equal to how it is offered
Excellent of good quality we just don't find in meaning of a drawing
excellent quality product, Fast delivery and recommended store
just as described actually bigger than an average dice which is a plus
n
Super
As is the image
5+
Soup p
As Swatch the product
Very good furniture product, as the image
Exlelente product
Very young you will not notice the figures almost
Well the dice, only bad thing in the packet was writing "adult games". Missed be more discreet
Good stuff, arrived fast
Good
Arrived fast in 1 month
All very well, recommended
Fun to play with
Correspond description.
As shown in the description.
Very curious, a very funny dice to play with your partner
Equal to the description they are entertained and took about a month to arrive
Very fast
Just as described, very pleased, came within a month. no communication with vendor
GUD
The swine came in with a blow of svidko.
Funny cube
Good material, very good product. The tests will be postergados a little for a occasion convenient, but looks fun to use.
Take it. Cool thing.
Would be even better with a cunnilingus graphic. I think airport images of people would be very much easier to see. I think people also leave these out on the table so there should be a couple FMF MFM three person images as well
Interesting cubes
Ordered parallel to the second product from this store. Everything is fine
Norms
very good