SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Ordered before the war in Ukraine-EU came goods
OK
The thing works the main thing is not to fight
He kicked once, and the sensitivity was gone. Yes, the theme is working but you do not need to kick a lot, but to take a cotton stick pshik on it and smear a little. And so the goods correspond to the description. But use with caution.
Goods satisfied
It arrived perfect and well packed. But I don't give him 5 because I haven't tried it.
Works very well the first time that I sprayed ate finished the case
Four month sent-go! Never sent. Your order has not got!!! Do not recommend store (((
You have to watch if it works!!
Fast delivery! Good quality and price performance! Well packaged to protect personal privacy! Recommended! Welcome again!
Works only not борщите заганяете or snaps
Small balonchik
Good furniture attentive service of any trouble
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All OK
neutral
J
A good product but it was a lot late
Eee
Effective Electronic (good)
Full
Well received good product⭐⭐⭐⭐⭐
I haven't tried it yet I'll have to wait but the shipment was very fast thanks to the store
I haven't tried it yet but we'll see
I arrive fast, without testing
Very fast delivery
Ok
Good thing, works for 100%
Everything ok.
Wow, it's great and I 've asked for 3, but the store's shipping all the way.
All ok. Thanks.
The product is unknown for what reasons it was not hermetically closed. The packaging is wet, half of the contents flow out. No evaluation is allowed. Everything is fine, but the quality is terrible. Please replace the goods. Thank you,
ok
nic
Pas encore tester
Not what I expected.
OK
Good product.... Recommended
Bien reçu Merci
I 've tried many and they're all a scam, this one I 've tried once and don't see, I advise it 100%
According to the description and arrived in good condition I recommend dealing with the store
Not use yet
OK
It came quickly. The result is unknown. I haven't used it yet.
not applicable
All right
Bomb