SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good product. Thank you.
The goods have not come
I have not found it yet in this pleasure, even with lubricant burns. Maybe this is the first time, of course, but the feeling as if it were student and want to toilet. But the material itself is quite flexible and soft
It hurts וממש not worth it ויחסית dear-type for this
The description was accurate, the product meets the expectations but there is only one handicap and it is the vibrating pill, which turns itself on at the minimum contact with anything or out of nowhere and it takes a while to turn it off. Setting that apart I have no other complaints, it might be uncomfortable at the first use but then you can experience the most hardcore and deepest pleasure you could ever imagine.
Very good, thanks!
классная вещь. пришло быстро. если хотите разнообразие то берите не пожалеете.
Thank you
$ $ $ Item is totally according to the description. Fast communication with the store. Prompt sending of the purchased goods. All the best to you! $ $ $
Meets the target
Very big
Never received
Producto tal cual está anunciado, la entrega se retrasó por temas de la pandemia pero el vendedor lo envió en tiempo y forma
Vibrates only in the beginning, the cable does not vibrate the Edge No
Get down
Merci
.
Order did not come
Full of shit, although I must admit that not without certain pleasant (unusual) feelings.
Exciting
Very good article, it goes great, thanks
Basura
Super
Td ok
correct
1111111111111111111111111111
K
Good
1
no vibration
Excellent
Pretty long in the kit already have batteries.
(✿^‿^)
Paly
The goods received as in the description! Delivery fast!
excellent
............
Never received
Complete nonsense, it will only shave in the area of the mechanism, the surface is rough, the product itself is short and thin. In the dump, without regret
Work good and fast shipping, thanks
Very very slow trip _ _ _
***
Very good, approved
I have no choice but
Very slow
OK, the batteries are already coming in the kit
The thing is controversial, yes after the first 2 uses hurt, then you get used to it, but I still don't understand why it needs it, so 5 times think
Never recieved
Shit full
it doesnt kick me