SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Consistent with the description
Perfect! I loved
The fabric comes soft, the color that came to me is a lighter blue
The color is difference with photo but in total is good
The fabric is quality and exact size xl, very nice worth buying
Perfecto
Excellent product and the truth is beautiful the dress.
I didn't like it very much. The fabric very thin and not very resistant. For the price, good
Very beautiful night clothes
bello
Product as described
Excellent!!
Nice but the size is very small
Its a good dress, good quality, sexy lingerie for woman transparent is a good idea for my girlfriend
Exelent
Well made, cool looks. I recommend
The parcel reached Ukraine in a month, the product is as described, but the size is a little small in the chest. The photo looks more interesting. Seller recommend
Pretty sexy nuntie, all transparent. Delivered on time.
Use G, bought GG and got tight... the shape is small
Very sexy
Very beautiful
To have a lot of bust I was left, but he has no support. I will try to wear it on top of a bra or bralette with support. The fabric is very soft! Feels good, stretches enough and doesn't feel uncomfortable anywhere.☺️
toca probar
Hearsay I'm really delighted with my new cautionary
As the publication, good design and soft to the touch. Looks good. I recommend it.
bien
really cute!
Ok
Very good fabric and finishes
Duge is satisfied with the purchase👍Neat tailoring, Garnery design. Super. She gave the Duger shvidko. I recommend it. Uncle seller.
conforme
Until it's nice to watch what it looks like
It's very handsome. The blue, however, is a blue intended not as in the photo but it is fine anyway. Thank you so much❤️
As shown
Similar but not equal is very straight and small size
Very good material
Item as described, looks great, fast shipping and good communication with seller. Five star ⭐️⭐️⭐️⭐️⭐️ rating.
Excellent Garment, very beautiful and of good material, arrived earlier than expected.
Excellent quality, and arrived super fast in 7 days
The transaction was successful. Fast shipping. I warmly recommend. Dobrý výrobek. splnil mé očekávání. Doporučuji. Good product. has fulfilled my expectations. I recommend.
Fast delivery (7 days). Very sexy. Excellingly short. XL fits at 183/83 kg.
Too big for size
Very nice
Impeccable Merci beaucoup👍👍👍