SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
super
I took for a white girl, stockings and this thing, if you accompany with white linen, then very much the norm.
Great product! Fantastic service!
It looks small, but it dresses great, looks sexy. Recommend
Cool Stuff
Everything OK
Very nice looks perfect
Super sexy and well I'm delighted
All good and on time!
Cool, but not worth your money, the Red price is 100 rubles
my gf didn’t tried it yet but looks very good
Beautiful, versatile underwear. Like!
The fabric if it fits all body types, arrived the correct color and garment, said delivery 25 May, arrived today April 5, very fast, satisfied and compliant
Same as described
Partner liked it a lot.
It's okay!
pretty accurate to the picture
good
amazing really recommend you if you want to spice things up
Standard poor
Looks sexy
Decent
ok
The size did not fit
The material is very soft it's very sexy
Bien
My woman looks so good in this. Better yet, she likes it, so I win.
I loved seeing. my wife in this lingerie .. very sexy
Poor quality, but according to the price. The product is as described. Is fine to be used about 20 times.
Very father
An ideal rapito for a bit of morbid
Norms
M'yake. everything was right. Glory to our zits! Glory to Ukraine!
It's like in the picture, but garbage) However, this is what I expected, so for the 100% coincidence of expectations and reality-5 stars)
Cool) I'll get on the dot, please stretch
ok
Looks good the material is very soft
Love it!
fits 250lb wife we'll
It's great, the quality is good, the delivery is very fast)
Quality leaves a little to desirate
Good quality .... looks good...
Double opinion, rather no than yes.
Excellent Product
We use it for dirty web cam with other people and we enjoy it a lot with my lady!!. Recommended 100%.
So a piece of a leaky rag, but for such a price there are no tributes
sexy look and good fabric. not bad at all
Did not receive the parcel in the checkpoint through his own fault, did not have time, got sick. The store sent it quickly, reached the checkpoint promptly.
Good item.
Très bien