SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Speed, perfect
Good size, the pacifier works very well, good hardness, not having bumps is very comfortable, arrived before the estimated time 15 days to Mexico
Soft, pleasant to the touch. For the first time-the very thing.
Petit
It!
As always excellent quality. Thank you very much.
Perfect !!! Good item + shipping, like it should be. 5-star store. Thanks
Fully as described.
It's good, I would like to have a variety of size h in W
Great Toy, great price. Very powerful suction cup, smooth shape, it is just perfect.
Good soft material at the right point, it tests the elasticity but it is not excessive. It would take a little more space after the knot to enjoy it better. Really good buy.
Everything has come
It's a little finer. Very soft
I was skeptical about the weird shape but it's surprisingly comfortable and very smooth. 10/10
All Super
Divchini was similar, Sam then for roroboka ass for anal
Everything perfect looks good missing to try
Thank you all came on time.
I was satisfied with the softness of the material and the smooth finish of the surface. Spend happy time with your partner.
Well, that's dick.
Good one! Soft and elastic. The size of M entered perfectly with balls (d50mm).
Oru guys he is so soft as antistress cool pisun!!!
Lovely
Super fast shipping. Those sizes that are indicated by the store are not much overstated in fact, it is not much less. I think the friend will be happy.
it's the perfect product
Cool thing!! Smooth, soft and pleasant to the touch! Take it will not regret it
Excellent Product, fast and discreet shipping in a box
All norms. I liked my friend. Moderately soft and elastic.
Delivery has been delayed. Very unpleasant
Smaller than expected
Sex toys well recov
Shipping and delivery is very fast. The smell was only when unpacking, but after washing with ordinary soap immediately disappeared. To the touch is a pleasant material. This form of the product is very cool and delivers interesting sensations. Definitely worth your money, take it-you will not regret it. The sucker is good.
Delivered in 3 days! Packed in carton. At first glance-such as in the description.
Xxl toy nothing for beginners nice soft stuff, and a super pleasure once it beyond the kringspier slide down. And even more delicious once the balls there also within slip into your kontgat Mmmmmmmm Sorry that I no pictures can when closing.
Too small but nice quality
Very beautiful dildo, soft and smooth
love it wife has a new toy