SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Discret
Looks good, no weird smell
Excellent store
Didn't like it
Wearing it is truly humiliating. It slips out of the anus while walking on the street, at the beach, in the pool and gym showers, and others notice it. What a shame.
no received
Fast shipping, thanks!
Good quality
The really disappointed with the delivery time. It took longer from the estimated time. The packaging are simple, which is I like. And I feel so disappointed, why do I’ve had to pay the tax when enter Indonesia? There’s no fix/transparency how many percent I need to pay against the price of the item itself. For example: I bought another items, the price is 18$ I need to pay the custom 2$, and both of this items in total 5,57$ and why I also need to pay 2$ for the tax?
Just a few moments. I took the bubble crawulin. It was long, about two months. At the beginning of the feeling seems not bad, but walking for a long time personally turned out to be unpleasant. The small pipette on top is sick. And the black hat itself in the base of TreT. In short, I had to throw it out, but as Cho took knew, it would come to the experiment. Now I know that you need something more, softer, thicker and with another basis possible.
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Batteries reçu
The goods did not come, opened the dispute refused!!!! Give me back the money why I have to lose my money... The store does not answer what just full ignor do not buy here apparently throw after time!!!!!
I haven't tried it yet but it's just like the pictures. I am satisfied
it looks like a regular size toy, but it's really small. I haven't seen any size description on the site.
goods already received 14 mei 2020. it took 60 days, cos of pandemic . moulding of the product not so good, the edges cutting very Rough, it can injuring the anal hole.
Liked the thing. The delivery was long-35 days at ukrmail, the packaging is simple-the package with puppy, not very basically fancy for the peculiar dimensions of the toys. Description of the planter is a tool for repair. Workmanship quality is good. The size is small, but the stimulation is tangible. "Cap" to protect against the fall in the anal Dali eat and it works well, can be worn for a long time without fear that the toy will fly there with the ends) the main thing is to use enough lubricant so that the toy does not cause discomfort and does not wear it too long. Well, do not forget to clean it before and after use. This toy is a good option for those who just start playing with their hole)) well or just for those who want to caulk for a long time and that the toy does not interfere throughout the day as a whole. Thanks for the goods, good luck in sales
Dimensions of course surprised, a friend like in boots fell! :-)
A lot smaller
I did not receive anything
Small, for those who just start to try anal is the same, for diversity in sex Just Like Fire)
Final finish is not best, there are spots between balls that would agregate dirt over time. The other items are fine.
Is bn
Dense, pleasant to the touch!
All as in the description
Good product ! Excellent store !
The order came in 25 days. The store quickly sent the goods. In the "Games" was not enough. The photo looks more.
good product
Small
It took almost 3 months to the netherlands, and its smaller than you think, but thats fine. :)
The goods arrived after 2 months. Asked me to pack better, in a box. The result is sent in a zip-package, and without a doll.
great
Commodity does not reach. I can't get in touch. There is no refund.
The quality is good, pleasant soft-touch coating, the sizes converge. In the case not yet used, but I think there will be no problems. Seller satisfied
Small nice.
Good quality. Perfect fast shipment 17 days.
Very small, not fixed in the right place
Never reached
Good quality and size!
Durable, pleasant to the touch material. Reached SPB for 2 months, was not tracked
Excellent quality
The thing is incomprehensible. I put it, I go, I feel like I don't give a shit. Not falling out. Does not get to the prostate. I want to put something more, honestly! I think a useless thing!
good quality
All OK, good quality. Thanks you :)
Produit compliant
The goods did not come! Did not have time to open a dispute (((
Excellent thing, sits down as it should, pleasant to the touch and in shape!
nice
Very nice. Moderately soft, but not jelly. It came in a week.
Was way smaller than expected