SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Cool carrots))) elastic enough
A bit crooked at the end on the circle but overall its great and very fast shipping
The goods in Minsk came in 3 weeks. Without special defects, but slightly curved, not straight. Probably was a little deformed in this position for a long time. The limiter is comparatively even compared to another model. In general, not bad.
Corresponds to the description. It's OK.
Everything is super! The material is smooth, no debris, everything is fine! Recommend!
All as in the photo! Delivered in less than 2 weeks. With the store did not communicate
Good material
Not very much
The quality is excellent. Fast delivery! Thank you very much!
Everything is fine. It's about a month, is not used.
The sucker does not sit down at all all some curve
Product conforms to its description and good quality. 5 stars to the store and shop.
Good product, good material, only the part it says to stick to surfaces came folded and made it a little difficult. As for package privacy, content can be easily appreciated by touching the bag, I would recommend buying this product with other combined delivery to be delivered together.
The thing is quite soft and pleasant to the touch suitable for 0 Nala sticks not everywhere and variable (then it sticks then no) Krch all super
Feel the sharp faces on the tip
Choose good choose bad has slow shipping Good shop
All Super
Fast Delivery
Its value and description corresponds to
Small one
Corresponds to the description
Super long delivery - almost 4 months. Too-o-o-o slo-o-o-ow! Toy corresponds to description, quality is good, arrive without damage or deformation.
Walk is not convenient
Haven't tested the product yet but the shipping took over 3 months.
I made a mistake with the size, I put it in a girlfriend and she spilt, well, it's okay, I'll take it on the other ass.
The product such as the photos only the deform suction cup and only the problem with delivery Quality postal
Exactly as described. It's a fun toy, but doesn't stay in place on its own because the base isn't long enough. Material is quite firm and doesn't bend much.
a probar
Good cork for beginners. Nice feelings. It seems flimsy, but it's all right. The retainer performs its function.
The store returned the money, the order did not come
Pretty soft and delicate. Mine came quite well, it stands and the suction serves on some surfaces, some do not. Very good for the price
OK OK
Great stuff. A little curve itself and the circle at the end is deformed. The effect of it wow
A little small but according to the description, it took a little asta el salvador but very satisfied x the product
It turned out to be quite small
Perfecto
The shank is too short, the Cork does not hold well because of this and slips out. Not good for constant wearing.
item did not come. store refounded me.
The goods came, quickly and on time, but one thing but the goods with factory marriages, mixed and deformed sucker, does not stick to the surfaces. The store is not responsible for this factory marriage. Thank you to the seller, good luck on sale.
Sorry about that, I'll order later
sehr schneller Kombiversand nach Deutschland. Verkäufer Empfehlenswert. Ware noch nicht getestet
Маленький
нормально
The order came to the assembly with other goods, was tracked to the place of delivery, on the product of the ode, the side of the base is bent so that you can not put stand stand
Delivery norms thank you to the store.
Пришло. На вид нормально. В деле не опробовано.
Took 25 days to get to England. came in a combined delivery with orders placed day before. Easy to clean, feels good. Happy
One tip is much longer and scratches on the product itself
In the photo it seems much more, in real life a tiny thing. The base is all wavy, do not lie anywhere.
Very small! It's nice!