SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good, I gave three with the hard stick besides delaying ejaculation, the woman loved it
Chemical smell is severe
Everything as expected.
Uncomfortable and came all stuck together
Even well cleaned, smell of oil.
Works well but just too thin
Ok
very happy
Well of sizes and adaptable. Compliant. You give enough to put it on.
As it appears in the photo, they come together, but with a cutter or scalpel they quickly release
We must not enlarge it too much to avoid breaking it but it seems very nice
poor quality.
VERY GOOD
Perfect!!!
The rings come uncut in one peace. Received full refund.
it was as described in the product. Testing to be done.
works well, a bit to soft for my liking, but cant really complain considering the price for them. will probably buy again in the future.
The three rubber sticks come, it is impossible to separate them without breaking them
Nice
Very comfortable brings 3 sizes as in the images
They are strong and they are very good
bom
All right!
👍🏼👍🏼👍🏼
Good fit feel good
I already received the item, I liked the discreet packaging.
They come glued together you have to separate them, but bn and the smell of intense rubber
Very good
Could be thicker
Good material looks good
All Best .... thank you ... !
Excellent product quality, fits well, not uncomfortable, I highly recommend it...
Is an article that really glow in the dark. The material is quite soft and very comfortable, very good experience, I would buy it again
Good quality & fast shopping :)
ordered black, got glow in the dark. kind of thing, but not bad material.
Excellent !
ok
Smaller than expected (circumference), ring sizes are x-small, small, X-Large, no medium size, Fast delivery.
Good quality, elastic and hard. Fulfill their function
Fast delivery to Ukraine about two weeks. The quality is average, there are more elastic. Fastened together, you need to tear it off.
Colis détruit
Good product, fits good
Super quality
super
Material does not convince me-all 3 rings still clanging together and not delivered individually
Good product and serves the function
Thin thickness, adjustable, with 3 measures more or less standard small, medium, "large". Nice touch
The product is not of poor quality, but could improve a little. It also does not show the size of each vat which can lead to confusion during the purchase. Finally, all 3 pieces are joined in one, and to separate them it is necessary to use enough force
Perfecto
It seems to me to be useless. No effect. But in principle cheap