SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great nice things, no marriage. Bought both L and M, we choose according to the mood, this time we ordered s to prepare the ass. As always the quality is excellent!!
The product is of good quality, the size of the wife is just right, it doesn't smell like real, I recommend it.
Excellent arrival fast
Duuuuuuuuuuuuuuuuuuuuuuuuuuuui garnium, real, m'yak. Well yak alive. ALE!!! Commanded to vidguki Sho rosmir m Maliy, type Birt L. so from L-really great. Duge great. I will re-Hum
Very quick delivery. The quality is great, highly realistic.
The package arrived badly packed and broken, so in discreet nothing should at least go inside a box and not wrapped in a bubble packing
Perfect for me, texture like reality soft to the touch, appearance like a real penis recommends
Very good product, excellent quality recommend to customers and friends
It is very similar to a real one I tried it with my partner and the shipment took about 2 weeks or so
The delivery is super fast, exactly as described, the packaging is perfect. All Super.!!!!
Excellent quality, bought as a gift for his wife. I think like it!!!
Everything is fine, it is fully consistent with the stated parameters
Good quality! Realistic! I advise you to buy. Sent ahead of schedule by 5 days!!!
It was possible to take L, so soft, put more, probably, lubricant. Didn't open it, didn't understand yet. Well-s, we will try)
To the touch, I thought it would be better (like cyber skin) but rubber to the touch.
Delivery month. Does not smell. Arrived in carton. According to the inscriptions it is not clear what lies. Great for that kind of money. The dimensions of the photo.
Pretty soft, realistic! The suction cup is great, it is attached to everything!
It’s really nice! I almost used and feels really soft and reallisty! And the store gift a small bag with nice lubricant.
Very good, very realistic. It's nice to hold in your hand, it's even better when he's inside.
Very realistic, just like real) the delivery is fast. Nothing incriminating is written on the box.
Great store. Recommend!
The order arrived in 2 weeks. The package was securely packed, the store asked for it separately, after all, the product is specific. Thanks to the seller for your understanding. They put a lubricant and a condom as a gift. The product is pleasant to the touch, soft and elastic. Also included an incomprehensible thing, you can dress it on yourself, but I will not. Made of sling tape, rigid, like on school backpacks.
Normal, small, took it to warm up, soft, no smell
Reality!
Hello, I received the order, everything is exactly as described, the product is whole, it was packed in a bag and in a box, nothing is visible) the store is great, I think my friend will like the New Year's gift) Thank you, I congratulate everyone on the upcoming new year!)
It's very realistic, everything great
The phallus is great, looks like a real thing, slightly soft, but works well
In a set of presik and lubricant. The phallus itself is soft, the color is realistic in relation to cheaper devices. With the size guessed.
Super well very realistic, my wife loves it, I recommend it is dildo, as well as store.
Well, the size L turned out to be just perfect. 16 working cm, what you need. The golden mean.
Until I was able to get pleasure, I still had to take L, M This is not an average size, it is small in volume, I love more powerful, strong. Slips on the chairs when used.
Exelent product quality, very fast in delivery arrived much earlier than expected I recommend the store 100%
Excellent store, excellent item and delivery time, thank you!
looks and feels like the real thing. size is not bad.
The goods arrived quickly. Everything is packed perfectly, without any hint of the product. Have not yet been tested, we do not know how the feeling will be. Thank you.
It's super! very soft as natural! came in a box, although I ordered without it) the store put a condom and lubricant as a gift. thank you!
Size is the same, Medium) Very realistic. Also very good in terms of "softness". Definitely advise!
Realistic feeling, touch well. Delivery within a week. Sucker holds the picture. I recommend taking!
Everything is OK. The look of the beloved with a draw cannot but rejoice.
Best! Recommend! Soft beautiful and odorless, delivery 4 days, feel close to natural, recommend! The price is funny, it came in a box in a post-mat, all decently Super! Thanks store
Excellent to the touch and lovely to use. I recommend it.
This super item order will not regret how real all super delivered in 5 days
Well packed, in great condition and very beautiful for sign lol. Arrived on time accurate!
Fast delivery, looks great, my wife liked it)
The color is a little not natural. And so good, everything works.
All comply with the description. Order came in one and a half week (faster than was described). Plastic actually like second skin. Recommend
Good quality with reasonable price. I’m so impressed. If you looking for toys, I recommend this shop.
Medium is perfect for me! Suction is great. Ahmazing for solo play :)
Problems with domestic supplier. Product compatible with description
Quality to the touch is good. I have not tried it yet.