SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Ordered M, best size both in thickness and 15 cm size, perfect ratio. He bends, crumpled, but in the process of being a real one (the size with her husband is identical), even without a special lubricant, everything is fine and does not rub. Would be hard, as if she could not get rid of the feeling of Bud, the cucumber is shone there, because this is what you need when the husband is on a business trip. Boldly take it. There is no smell. The sucker is great in the bath, it holds everything. I'm afraid of those people in whose comments it does not hold.
As described good silicone neither very soft nor very hard size m the thickness is Little
Excellent acquisition, realistic structure, perfect size. Sucker works well, holds. The material is nice, satisfied with the purchase
I paid for size L and sent me size s. What kind of divorce? I am not satisfied, will challenge the order and demand a refund.
My wife is delightedLarge, elastic, soft, rubber does not stink.
Friend is very satisfied
Good quality product Delivered quickly Seller recommend
The product is normal, but the size is wrong in the picture. L size for wife is not very high. Too big, so he doesn't speak very pleasantly.
Packed well, in cellophane and carton. The store put the lubricant as a gift. The touch is very pleasant.
It's all great. Arrived ahead of schedule, the package is intact. The product matches. I recommend the sales. Wife hasn't used it yet
I like it well, that it's good during the time.
Delivered very quickly. Packed in a carton. Small, neat, odorless.
Very realistic and super soft touch, I recommend the L (better than missing) Came to Me in 4 days
Excellent. everything arranged. There is a small smell of chemistry.
Delivered quickly. He's cool. L size what you need
Feel soft enough as described, delivery is fast
nice materia but smaller than U think I'll recommend but l size maybe
Described but haven’t tested, arrived fast but packaging had holes and was poor. Delivery company also had to repackage with more tape. Do better store !
The goods arrived one day later. But fully complies with all descriptions. Very realistic. I liked it
Everything as in the description is realistic, for this money is worth it. Maybe a little soft. But this is indicated in the description, amateur. I recommend it.
I arrive long before the between my charm, well packaged, discreet and all good product
Very realistic
Quality, comfortable, silicone is not sticky and not smelly. Quite Natural
As described, the packaging is very nice, fast delivery
Aciu bandits
Excellent! I loved it has a material that looks so real and it is soft not hurt, the shipping was very fast less than 10 days to receive it, I will buy more
feels good an a good size. super fast shipping to new zealand
It's super, it looks like real. Packaging in the air mattress, so it is not felt if anyone is concerned.
Tse short a gift, this MOGE Buti. Igrashka is beloved...
Still did not try it. What to say i am busy guy but looking forward to try my L size friend but by looks and feel it fully fulfilled all of my expectations and i am sure that that is going to be the case with the feeling when i use it!
It was really realistic, The downside my girlfriend's mom opened it
The goods arrived before the deadline) but the box was damaged! This is the Mail joint (
Do not order in a box, the store does not pack well, does not wrap, comes open. I think it is more reliable in the package and cheaper.
The delivery is super fast. thank you very much. all as described. recommend the store
Order arrival in a course time interval. It conforms to the description. Small advice, thoroughly disinfect before any use.
Great massager! ))) to the touch as natural. Not too soft, not too hard!
Wonderful, exact to the photos and came to me with a gift lubricant.
Kun flew in eighteen days. And such that you can use instead of a peacemaker (police baton). It was possible to have a smaller Rosmer, but this wife will already evaluate when I am absent (maybe even to the left will not go. Was packed in a "sausage" package like a crystal vase. Boom try.
Top for your money. Soft and smooth, quite realistic. You can safely take L
The silicone is super soft, but it has a strong odor.
My wife liked it a lot, she comments that it feels very real, it came many times, better than the gel ones.
Just arrived, very fast shipping and discreet, looks excellent quality. I recommend the store.
The product is of very good quality, I can only recommend it! Like the real thing! Worth the price!
great product, I bought a few times - always great quality..
This goes wayyy beyond my expectations honestly ! It looks , feel and everything like the real deal !!!! I use to be in the sxtoys industry and trust me this is top tier and was a good buy ! I bought medium but I think I should’ve took a large for a thicker one ! Cause I like my thing thick but this will do me just right ! I will try it out and if I need thicker I will just opt for a large but trust me buy buy buy ! And it came so fast to the Uk !
Almost alive
Came very quickly. M size is unrealistically soft, comfortable. No smell. I order for the second time. Recommend!
Arrived in only 7 working days. High quality product, recommend.
The item is very real I think the size L is ideal, my wife tells me that at the beginning of its use it feels good and after a while the texture of the dildo begins to uncomfortable needs constant lubrication, perhaps I would recommend something more smooth and therefore it would be cheaper, everything is a matter of taste. For my perspective it is a well manufactured product but since I will never use it I cannot give more than the opinion of third parties.
Great nice things, no marriage. Bought both L and M, we choose according to the mood, this time we ordered s to prepare the ass. As always the quality is excellent!!