SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very nice and ctiere SCCI
Bad finishes
Item didn’t quiet look like the picture above and material a little itchy
The prim of fabric for a dot-tik. I made it even more like this.
Pas déçu
Nice. I really like it.
Sits delicious
nice
Fast delivery size ok for 38/40
Sexowna, flexible, fast dostwa
Not as beautiful as on the picture and not at all good quality
Ok
Excellent thanks
trop petit
Happy
I look sexy AF in this ... love it
Fastest divert ever!!! 10 days to Bulgaria! Same as picture, thank you!!!
good
Super wife liked it
It looks great on. Super sexy
Beautiful.
Very fast delivery in less than 15 days, soft fabric and very elastic
Perfecto
Perfect and accurate at your price
for small people
Ok
Crazy.
Lovely!
Ok
bien
Pretty but small size
Received in 1 week
.
Everything is fine, quite consistent with the description and price
Excellent.
Very very sexy, consistent with the description Stretchy and comfortable
Excellent quality for this money!
Good quality
Good material, soft, it came in a bag
Super
The size does not correspond to the claimed
Everything came perfect and in very good weather.
Exact to description
sexy
It's small but it seems to stretch quite a bit
Very sexy. Thank you
Size one, dimensionless. They look like dimensionless pantyhose with a hole between the legs. Very thin fabric, my size 58/60 I think, at 62 will also fit. The chest does not hold. Fabric nylon/polyester, wash only on hands, if for the second time remains what to wear. The fabric clings everything in a row, one Burr on the hands of a partner or rough hands, then everything, a dress. Of course, on thin people it will be better to look, they can be taken, sexy and funny. It's bad that the photo can not be added. I did not communicate with the store. The order came quickly.
Very beautiful
Quality did not like
The goods came earlier Thanks) the quality is good, I thought it would be worse! Excellent red color as u wanted