SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Beautiful very good quality thank you very much
Bom
Everything is as in the photo, elastic enough.
Short length
Meets expectations
Same as the perfect photo
r
Conforms to the description
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Très bien arriver vite
Good service arrived fast congratulations the very effective parcel
Plus small than it seems to see over time.
Great Price and Fast Service
Very good product charm me
Very good
Excellent, equal to pictures
Pity that the object is not in a cardboard box because at the touch of the packaging we can guess what s is
Fits great, great feeling!
Bom
good
smaller then thought but still good cute colour
I'm in good condition.
Cool gives a lot of game
x
Not the best quality, but definitely good value for the money
vyvyv
Receibed on time and well packaged. Not yet tryed but looks fine. Hope to have a real Quality and performance.
nice product
Wife love it!
ok
Excellent material, I will certainly buy again
Very good
I really liked the photo model a hard silicone but it's good
ottimo
What I asked as is
Moze byc
IT looks ok, we will see after using it 😀
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All good, but a little smaller then i thought
It was a product of convincing.
Good product is silicon
I love it arrived before the delivery date thank you😘😘😘
Excelente
The product was very well packed, even there is a storage bag). But still through the package he is probed😬. The girl who gave the Parcel wished a good evening))) And so, I can say that I liked the thing. At first, it seemed big, but in fact everything is fine! The delivery is very fast.
Is an article of very good quality and
All good
very good, does exactly what it is supposed to do
Great product. Cheap price and very durable. Arrived quickly and discretely packaged.
Item was purchased for a client. They were very happy with the quality, size, and great price of the product. It shipped fast and arrived quickly and earlier than expected. Excellent seller and will do business again.
I'm happy, this article is a bit small, but to start and get your body used to, c, is perfect.