SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It works well. I recommend it. Good ~ ^ ^
Great product. Soft to the touch, not hard material, compared to others. Use six months
Send super fast, received in 9 days, excellent item, pleasure +++ it replaces a man a lotThere is a switch just below the testicles, remember to turn it on, it will work perfectly…, it does not see wellThanks to the store for his explanations
no individual box
My wife is very happy, she enjoys a lot
ottimo
I thought it was thicker is fine... But it moves as shown in the pictures...
Amaaaaaazing….. s Q u I r t nation. 10/10
Good product for this price , working well. Thrusting and rotation option working, but you can't choose (all different modes coming one after another in circles),vibration you may choose, heating working.
It's great! Highly recommended. Has surprised Me in a positive way
Love it so far
My best toy yet
well packed, works perfectly as described. Find the switch on/off button is so painful, thought it was broken at first. Strongly recommend
Good
Came in time by February 14 Odorless, feels pleasant. Not included yet)
Very well packaged and very discreet. Strong power and various rotations. Thank you!
Kp
Very well
Ummmmmmm, you deserve this toy in your life! 10/10 recommend, 5 stars, and whatever else I can say ... Get it. Sincerely - A satisfied customer.
Ok bene
Great product awesome functions extremely slow shipping
Exactly what I wanted to receive, thanks to the store
I wonder at the huge size. But it was for a gift.
Good the woman liked
Pretty
Quality of goods is normal, as described. Good things and bad things are good luck. My last shocker, it broke down from a use, and I can't get a refund, because I'm unable to send videos to it.
Amazing! Must buy! It has so many features and it's just the right size
10Q
Great contraption, moving well!
Perfect vibrator, leaves a hole open
In the image of the product looks bigger than it really is, however the vibration is completely pleasant. The product is enjoyed a lot more than I thought.
Very good, soft and very strong movement
Really great toy. Soft surface, feels really nice. Fast shipping and super friendly customer service. Would buy again from this store! 5*
As described. Powerful thrusting action
Looks good quality, works properly. the power button is somewhat difficult to operate. At first I even thought it was broken, because I couldn't turn it on because I couldn't find the button. It's hard to find the position of the button and you have to press hard.
Great product everything came in the right order will be ordering again from this company. Very powerful and gets the job done I love it❤️
Excellent superb quality product, received securely in just 20 days with privacy packing, Thanks store, .... 200% recommended.
Very easy to use the app works perfectly I loved the product
Everything is as in the photo. It feels like-I can't say that it's mine. "Jackhammer" is what comes to mind from the work of this thing. When she's inside, everything hurts me. In a pair-a noisy and terribly black thing. To the touch is pleasant, soft, but does not bend. There is a simple vibration mode, and there are torques. If I will use it, then without turning on.
This came extremely fast in 9 days. I recommemd
amazing
Great product, well done and works perfectly! Very good quality I recommend!
The power is not a prank... it moves like a crazy guy. My girlfriend is good. Inserted while shaking in the PSO ..
Doing very well. I liked it very much. It was finished quickly. I advise you to buy it.
Such as in the image
ok
This junt right hereeeee! Buy it !10/10 would recommend
Thank you great
Great quality product!! Arrived super fast!
Product according to the description, I am satisfied.