SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
perfect size
Kinda trash for the price but yh it does the job, and it has an alright shape. Nothing too shabby.
Everything is fine
Everything looks good thank you very much
No complaints. It was exactly what I ordered to the T.
Almost precise, it is more than 2cm wide and less than 2,5cm.
It’s really small. But soft and easy to use
just as the pic.
In 10 days I had to arrive and it took a long time
not bad
Norms
wow, that was a very fast delivery. thank you for it and the product.fels great and soft, ready to be used.i will enjoy it.
All is well
Great for gift, we'll laugh for a while.
To start in the perfect size anal sex, you are always in time to augment thickness, shipping to Spain very fast in 10 days. Now we should try the.
Corresponds to the description. No visible defects
Delivery is fast, excellent.
I got my hair and good. Hurry up.
It's soft, looks good quality. ji
With the store did not communicate Xia
Cute but sticky see after washed
Покупкой довольна
Spot on as described and arrived early! quick delivery, happy with the product, Many thanks from the UK.
The size was perfect for what I wanted!
Not rigid, well suited for beginners, diameter 2 cm, in full length 13 cm, less male palm, Urin teenager)). Material norms, odorless. Photo I can not attach all))
ok.
It arrived pretty quick. It is long and thick enough to give pleasure but also thin enough so that won’t hurt your anus. It has some veins which inreases the pleasure
Everything is cool as in the description soft toy elastic
Dildo made with good material soft!
Great stuff. Fast shipping. Everything corresponds to the description. I recommend the store.
Small but looks very good quality
Great birthday gift.
Petit
The packaging is super discreet
Not big, soft. Came in some kind of powder. I personally did not cause allergies and irritation. The smell is not very good. I recommend virgin women who want to try inside but are not ready for large sizes.
its a decent length and a good texture not verry thick though.but it dose the job
Excellent
little too soft, but i think it will do its job.
Fast shipping in hard box
suction cup is real bad.
Cool toy, all satisfied) the store sent the goods the next day, delivery by mail to Mogilev 18 days. I think it's very fast. In the reviews they say, it's not tough-it's because it's not thick, but it's actually normal, it's quite yourself. You need hard-take a tree) In general, satisfied, I recommend)
Muy bien envalado en su cajita para que el transportista nosepa lo que lleba
Nice
I was so impressed with the first one I bought, this is my SECOND one :) Great item, FAST postage - only 2 weeks to Australia!!
1 mes pra chegar, gostei do acabamento,mas o desenho nao e tao forte igual na imagem, 100% borracha, mais ele nao gruda na parede gente, mais em outro lugares sim nao consegui rastrear ele,pelo ali falou que chegou,mais o site doa correios nao atualizava
item is good quality and very soft to use. does not make any pain.
Quieren pene?
good
I'm really impressed with these, GREAT suction cup (stays put!), in fact you can stick it on a wall and it'll STILL be stuck there a week later!! Ideal size, very soft and flexible. In fact it's so flexible you can't "insert" it without guidance. Shipping to Australia was just 2 weeks! I was so impressed with both the item and speed of service from store, I bought another one!
just as pictured, cant post pictures of it in reviews but very good!!