SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
just as pictured, cant post pictures of it in reviews but very good!!
Really small, corresponds to the description, fast delivery
Прикольный. Как сувенир.
Всё отлично и реалистично. То , что надо.
Shipping is super fast! Packed reliably, in a box. I did not even understand what was sent, until I opened :) fully corresponds to the description. I recommend the product. Shop recommend!
Is a little hard hehe
Suction cup isn’t sturdy as it should be. But overall it’s not crazy big or anything.
Fantastic Material and Fell so realistic thanks
Very fast delivery. product VG
nice good
bien
Small
Little pisyun. For beginners a good toy.
Size training!
Size as it comes in the ad, after several uses it seems to be tough and perfect to start as it has a perfect small size
It came very quickly
A rubber rod was written on the parcel. It looks realistic and very pleasant to the touch. The suction cup is weak and can be more elastic. General impression is good
.
Super) pleasant to the touch, suction cup good
The material is sticky, and remains sticky after washing. I ordered the the clear color, not the black.
Yes, exactly small and soft think for anal penetration it is necessary a little fire and even for beginners is not enough, although to whom as
Soft. Girl like
Very soft and very good product I recommend comfortable good material fast delivery and very discreet I recommend a good product no doubt buy it worth it
Good store, recommended to all Best communication, Fast shipping, Good item 5 star A+++++, Buy again.
Small size. No. Very small. Misleading image, taken from an angle that seems to make it longer and thicker.
OK
The order came as in the description, but the package leaves much to be desired. You can easily open and back tape. Until I figured out how to throw a photo. I'm gonna break down.
Everything is perfect! Hurry up
It was 2 months, it came in a box, the anonymity was preserved, which in the box was not clear. The goods were tracked.
The product arrived in excellent condition, works perfectly. highly recommend the store and its excellent service.
Diameter 4mm larger than declared
I came very quickly. All as in the photo. Soft in moderation. The very thing that the girl agreed to start. Sent in a box.
Fast and Accurate
Goods received. Seller recommend. I'm happy with the purchase. The truth is too soft and dangles from side to side. Which is not really very much.
Top!!!
Goods good
*****
The goods came quickly. Small, but this was chosen). Good for anal sex (Beginners)!
Producto muy bien embalado,discreto y por el precio está bien. Tardo 15 días
Quality is terrible
Super fast delivery thank you for the rapid completion. Fits perfectly
Very small. We thought to take for the first time, and he just jumped through like a sparrow on the barn)
I arrive in perfect condition this very good for beginners but it is accurate to published and it is suabe is not rigid it has no unpleasant smell very well packed I thank the store I will keep seeing I buy you thank you
A grade
The quality is good, the sucker holds well. Packed in a box, the store is well done. My half is happy. Excellent seller recommend!
Everything matches.