SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good quality. Fast shipment. Recommended.
All as described
arrived quickly looks good missus hasnt had the chance to put on yet as she has been unwell. chances are will be on the floor more than on her lmao
Fajne
Perfect and confo
Delivery to Israel was fast, the package was well packed. Quality is good, I like. I didn’t talk with store but I recommend the shop and the seller.
Cool as in the picture
My husband liked it
The quality is excellent, everything came as in the description, the product is satisfied thanks to the store, a successful sale ............................................!!!!
excelente
it looks so good. and is strechy
excellent quality
Good, fast and quality, thank you.
Size s fits also fine
Very good like.
as picture
Super
Very good
Just like it says in the photo
Sexy set, for a couple of times, the edges are not processed
Chic, beautiful underwear
Arrived quick to the uk great service will be ordering again
It looks just like in the picture, by the fabric type it fits pretty well to the body, it came much faster than I thought, I'm really satisfied with the product
The RIA Qualitypost package deleted my package
Good quality, fast shipping and beautiful dress. My girfriend was very happy. Totally recomand the store!
Looks chic
Fast delivery, chic quality!
It went long, but the goods are quality!
It looks very small but with a lot of strech, I'll have to try it
All is beautifully packed
Fire
Money returned, the goods did not receive
Little bit small (I wear size M EUR). But looks like the picture.
Recommend take size bigger, costume as the picture, but known material as per this price not powala. Złączenia when dziurkach as if have break
It looks really cool. Fast shipping. I did not communicate with the store, there was no need.
Amazing, stretch and fit in either body.
All as in the photo
First you look and you think how to wear it? Some stocking came in. But then I figured it out. You pull on the body and you know how beautiful it looks! The material is very pleasant to the touch. Doesn't smell like anything. Only you need to carefully dress, can break, but even if there is one two holes, this is not particularly noticeable. In general, for its price a beautiful product!
Rejoicing to!
Good quality material. Stretches. Size single equates to medium in my country. The brightness and good.
It's super. Quickly came
When he arrived he seemed tiny, and it turned out to be very elastic
Great suit
I love this store! the quality is great, I can't wait to wear my new purchase
Came such a tiny mesh, but it stretches so well) it is convenient to dance. But there are protruding threads along the edges of the panties.... Looks from afar cool! Near spoil the kind of thread
Super, beautifully looks in fact
It is good touch and is exactly as it appears in the image.
Excellent quality.
Good quality, during washing did not even shed. Advise
Soft, well stretches, I think and at 60 size will fit.