SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great pump for not a lot of money. For little pussy 110 did not fit
Fast delivery.
Not bad)) well pumping labia
Came a week earlier, whole) sucks well)
Ok
All Super ..
Quality and product at the highest level!
The gun does not pump air, it only creates pressure
works great
It is such that the image and performs the action perfectly.
Product quality, plastic, pump, Valve and cups work well.
Tested, everything is super!
Not quite anatomical form. Delivery for 1,5 weeks-super fast!
It's okay! Not yet tried well I think everything will be fine. The goods came very quickly.
It came sooner then I anticipated. good product!
Quality is excellent!! I advise you to buy! Really thing.
Everything came in its best form, packed well. My wife and I liked it.
Works like very well , I tried and it was so good
Very satisfied
Funny thing for your money ..... Release valve air pass to constantly swap
It's very quickly, all with high quality, well packaged. Until you try. Seller recommend.
Really big sucking cup size. Small girl need smaller size.
The item is as described. The suction works well.
Promised fast delivery, and came later for a couple of weeks. And so everything is OK.
hurt pelvic bone needs cushion
Good sucker!
The goods are good, works well. It is also excellent. When you move you need to pump
Recommend. VG workmanship.
Everything came quickly, like it works))), have not tried yet. But the store managed his task
The goods came quickly, everything corresponds to the description. Thanks store
Feelings unusual, has the right to exist such a toy
Seller thanks. All without complaints. I hope after the first use to complement the impressions
Not tested yet)
Osene is a garlic and good store!
The device is oooochen qualitatively made: a pumping device, a hose, a bowl. Everything is made of very high-quality plastic, was surprised at such a high level. But!!!! The bowl is too big for the girl's letter, and my wife is such, accordingly, it is very difficult to catch the moment when you can pump up. For a dense, full woman, I think it will work without problems. The bowl is made and a firm, non-bending tile. Nevertheless, I put 4 * for the quality of the device.
Excellent store recommend everyone to the next purchase
Доставили очень быстро, в постами, обожаю эту штуку, очень удобно получать посылки через него. Сам товар отличный, достаточно магкий, не давит, и качает очень хорошо, присоску накачав можно снять со шлага и она не спускает. Эффект от начачивания есть
arrived..
Quality is good, as in the description
Доставка быстрая, думал чашечка будет хоть чуть чуть ластичная, но твёрдая пластмаса по факту, насос пластик полностью, шланг хороший)))) За такие деньги в принципе пойдёт
Everything came whole. There is no silicone O-ring.
The product is just like in the photo and has definitely very good quality. Recommended Product 100% meets its function.
Everything works, but not yet tried)