SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Everything is perfect. Thanks.
looks ok not yet used
Strong vibration I unlike other purchasers can feel the vibration throughout my testicles. I think that other users aren't using it right. Also just the right size A+
All Super
A little difficult to put, but the product meets my expectations. He holds up well even while walking. Does not fall.
Fast delivery. The merchandise works as it should and even better. I recommend.
Doesn't vibrate the balls at all. Maybe in a cold shower. Overall satisfied though. It's fun.
Thank you store arrived quickly!!! The quality is good!!!
I received the goods, without any problems. Thank you!
Came very quickly. The delivery was from Russia. cool stuff. Many vibration modes. Remote control In general I tried it on-I liked it. Soon we will test with my wife.
The delivery is fast, it works right ..
Everything is OK, I am satisfied with the purchase .. Thank you
A little bit big ring hole for my member, it doesn't fit my poll well
Thank you cool thing
Norms
good product but ramot control same time work some time not.
Somewhat difficult, but if it only once done… Wow, cool a slightly different experience, highly recommended, everyone should try, very sons massage testicles, very fast delivery can earlier than imagined
Excelent device for wearing and pleasure. great to have a remote to change it in your pocket. An amazing feeling of the vibrations on your eggs. Best toy to have, wish I had it sooner. great batery life and very quick delivery
Super fast and serious store, thank you!
One of the best designs. Uses two motors to provide an alternating effect.
It was a gift, thank you. It's great.
It took 9 days before the Surgut. Rode around Moscow for a long time, until they all played enough. Came the packaging is open. Washed after their games, tried... an interesting toy, I advise.
very satisfying...
Keep checking what new. Great Reitz and the left and right side will different driven.
recommander
unbelievable, great
Naozaj skvele
Great thanks very much familiar dear
OK
The product is great. Thank you for your good use.♡^♡
So far it has worked very well. A fun and recommended product. The only negative point is that the smell of plastic I take a few days and rinses to disappear and be able to use it
Still before use.
WoW
Really a very good product, good quality, I recommend.
Excellent, although it did not fit in functionality, or rather, the sensations are not what were expected, and the product itself is good
Pleasant, works well, loads quickly on
Works awesome!
Very happy with product
Norms
Good product quality
nice quality
The product is normally powerful vibrating, more ticklish than nice, a little big size when it gets up normally
The delivery is really fast
It's so good.
All right.
The service is perfect, they answer quickly and answer with a big smile! I lost the charger of the device two days after it arrived, I contacted them to give me specifications of the charger. And they told me they would send me for free out of good service! Champions...
I think it can help with prostate. It's so cool! If you have a good urine, I'll put it back up!
It works well
A little dented packaging the product corresponds to the description of the store of the store five stars all work
Super fast shipping and excellent product to +++