SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The product is great. Thank you for your good use.♡^♡
So far it has worked very well. A fun and recommended product. The only negative point is that the smell of plastic I take a few days and rinses to disappear and be able to use it
Still before use.
WoW
Really a very good product, good quality, I recommend.
Excellent, although it did not fit in functionality, or rather, the sensations are not what were expected, and the product itself is good
Pleasant, works well, loads quickly on
The product is normally powerful vibrating, more ticklish than nice, a little big size when it gets up normally
The service is perfect, they answer quickly and answer with a big smile! I lost the charger of the device two days after it arrived, I contacted them to give me specifications of the charger. And they told me they would send me for free out of good service! Champions...
I think it can help with prostate. It's so cool! If you have a good urine, I'll put it back up!
A little dented packaging the product corresponds to the description of the store of the store five stars all work
He was very happy. I am happy too. Turned out to unexpectedly be a nice couples toy.
This is a great toy. Powerful, easy to use and very pleasurable. Recommend.
Another level. I can recommend. Ring is just fine and those vibrations are really something else... thumbs up... also for fast delivery
Cool thing. It does not cause such wow-sensations, but it quite brings its own zest. Quiet, especially compared to female vibration toys. With regard to size-here all the developers of this device have provided well. The eggs do not have to be pushed, its petals are stretched to the sides and this allows you to wear comfortably without expecting to pinch them in the process of dressing. My size 17 cm fit perfectly. Recommend
As for the device itself, it is made with high quality, the rubber is soft and pleasant, the vibration is strong and with cool modes, everything is done in good faith, there are no complaints about this. But as for the use, I expected a little different effect, due to the fact that the device is attached in the groin area with testicular coverage, respectively, the vibration goes to the very base of the penis, then you need to use this device only as an additional stimulant when having sex.
YES! Very nice, very satisfying. Shipping was quick. Product is surprisingly good. most likely ill-fitting for small guys. I'm very happy.
Massage the eggs well... not to run... but nobody does it in person like
Tested. Expectations were met. Will not lie on the shelf.
Good quality, nice material, soft. Sheer Pleasure.
Good instrument... the size is small only for my eggs.. And the ring too... the manufacturer needs to take into account the Russian sizes .... in general, not bad
Gentle massage and rummage. Remote control is a must, A nice way to relax before sleeping.
Good quality. But my hubby is not that satisfied..Well..I tried
My wife is delighted
The packaging is very private, the remote control is very convenient, recommended
Now to prove it...
The instrument buzzes properly, the console works. But unfortunately a completely useless machine, with which the desired result, alas, is unattainable.
Hello package arrived very well packed top delivery Goods compliant with the order very beautiful product JO I put you 5 stars
This is quite good. I received the item very fast. The product description is accurate.
This is one of the best vibrater I have used. highly recommend. very satisfied
GoodQuality product recommend to everyone
Everything is as described, the product is of high quality, everything works. The master is very pleasant to the touch. I recommend the store.!
Item looks great! It arrived very fast. Can't wait to try it on lol :)
The quality is good. Vibrates perceptibly.
I thought it might be a painting. The form is the same, but the motor is not three as shown in the image, but only the top one .. Find and purchase additional products at the bottom. After wearing it, the front is so bad that it becomes a little awkward to do something else If you pull the circle inward and can it be mounted, I held it and stretched it.
Delivery time is 12 days. Everything works great. Thanks to the store for the fast delivery.
Order arrived very quickly thank you very good quality product, I am very satisfied!
The first opinion is interesting enough! Pleasant to the touch, the presence of a remote control, can be combined with other toys. Delivery a little pumped up-but 2 days is not critical. I will add after reconciliation.
Well, what can I say. Good quality product. But so indulge, no more. Decide whether you need it yourself or not.
it's better then expected, very good quality, I shurlly recommend
Cool thing) has many vibration options. Satisfied with the order. Thanks for the gift to the store))
Very hochwerig and with different-for the change. The toy of its quality workmanship and sufficiently strong levels. Clear recommendation!
I only saw the wireless operated product for women, so I was interested in buying it. Like other buyers, the size is large based on Korean *. I'm sure. I don't have a line to raise. Lil ^ ^ Have a pleasant sex culture
. Somewhat difficult, but if it only once done… Wow, cool A slightly different experience, especially the control via remote control.
about this product- 1. works good. the feeling is nice. 2. the small bottom part is not flexible enough. hard to put it on
Waterproof design, easy to charge, recommended
I wished I had this year's ago. hands free enjoyment. I used to be a prude but not any more! excellent product and arrived quicker than expected. all men need this.
Good product gives good feeling to the user only thing is that it is a little big and it does not stick to the member when he is at rest It remains more than to see its effectiveness in the long term
really well packed, no damage anywhere. very quiet. pleasant sensations, relaxing rather than explosive
Satisfied fully its purpose, highly recommended