SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Description corresponds, buzzes.
Vibration is normal. It'll work out for a change. Someone will fit, someone does not, depends on the sensitivity of the clitoris in a woman
muy bien
Looks pretty, the rings stretch. In the kit immediately attached three small batteries, for this special thanks))) Unfortunately, it's not possible to check on a man. On myself I will check) vibration is tangible, several different modes. Thank you! I like everything.
Neveikia baterija,reikėjo pirkti naują. Dar neišbandytas.
Thanks Ochen cool
Is not
Hueta
It went for a long time, the description corresponds, the bullet works through times and is weak, worn on a condom norms, the silicone is still intact, then the trail remains from overexposure. In general, so-so goods.
The goods came not working! Rings are torn! It's like someone used it! I do not recommend!
Norms
The goods did not come and the money did not return
Until I used...
All came vibration bomb))))
The order came the description corresponds to the look like everything is fine.
Came, corresponds to the description Batteries are available Smells a little bit.
Cool toy with different modes. Batteries Included
haven't received the product still waiting hopefully I'll get it
In Astrakhan it came in 10 days. Very fast. Thank you store for fast shipment
Looks not bad in the case did not try
Не работает
местами немного потертый, мягкий, небольшой длины. с батарейками. фото соответствует.шел в астрахань 1.5 месяца
Пришло все в комплекте
If it includes the battery (3lr44 batteries), 11 vibration modes
Cool piece
Nice to use, fast send just a small problem at object including silicone was a little abimé, the store a back Thanks
Good.
The goods came on time, on the ring torn off the material, otherwise everything works well.
No one ever received any news from the store
I didn't get the product.
Very good
not yet received
Product shipped very quickly, discreetly packaged, all OK. best regards.
With the view everything corresponds, hoping the wife will like it
She gave in 34 days.
Super feeling
Got, washed, tested. As for a man and nothing, for a woman is average. Came without batteries. Turns on once. Silicone is soft. There is a small defect on the big ring. For a variety of beginners use such toys, and nothing.
It came in a month. It seems that the toy is so cute, but it hangs in different directions. I stick my hand on the guide. Orgasm get in any case, 10 vibro modes for every taste.
Great as described, very kind store, answer all your questions. Thank you seller
Good item, soft, vibrate well, but the vibrator switch is inconveniently located.
to smal
Does not work
Super. I really liked it
Goods fire! My wife liked it! It was about a month
The goods did not come
My wife liked it.
The goods did not come
I haven't received my order yet.
A large ring from the side torn off a piece of silicone, broke immediately when trying to dress
Quality is good, multiple vibration modes