SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This a gift for a good friend he is very happy
Good .................... like it
Excellent product quality! Really the design is excellent! Washable! Easy to use and the battery is rechargeable!
This product is odorless. And very pleasant to the touch. Due to the presence of many modes, very functional. I bet great!
I received it quickly. Everything works perfectly. Thank you)))
All OK
Very good but big I didn't think so big is very effective
He arrived in his box, with his cable to charge, instructions, everything very nice and then to try it...
Dotyk chaff
Good toy! The parcel is well packed, arrived on time, the parcel was tracked. Seller recommend!
All good!!
My woman adore, she enjoys every time in woman fountain, she cannot plus compass it, acts on the vagina and the clito
Excellent product, very good quality and materials and I loved the 100% recommended charging way
Arrived before the stipulated time and in perfect condition
Fast delivery. Everything is consistent with the article description. I'm happy with my order. I recommend.
results are best ever. Love, Love, Love
I bought it for a gift!... My friend says she doesn't use it yet... but I know she's going to be very happy😀😀😀
Is as the description comes with a little load and has many vibration levels. .........
Order as described. works properly.
Vibration not so high, but you can tell. Nice size.
It was for a gift and my friend was delighted, the price is super good… it is certainly an excellent gift
I arrived earlier than expected, it resembles the product description, the vibrations seem strong, I have not tested it yet but it looks very good
Fabulous everything it says and much more I recommend it
its good the vibrations are pretty strong
Super quality is very good, excellent material
OK
Helpful🤣🤣🤣🤣🤣🤣🤣
Very satisfied, it was a good purchase
I loved it for its excellent price vibrator has a strong power did not disappoint Me happy with my order🥰
Fantastic Vibrator
product is better than I expected it to be. the material it's made out of is nice and it's also not too loud like so.e of the cheaper ones are. all the functions work properly, and the charging cable is good, too. I was impressed
You very cute and easy to use .. It looks much more expensive than what I paid for it, and soft at different vibrations and the tongue in front by large soddusd6
good
excellent
As described
As expected, everything ok
Fast shipping and delivery. Super the new product well packed as the description works at 100%. Recommended 10/10.
It arrived in excellent condition super well packed, with its cable, I have not tested it directly but it has different vibrations and I think it will undoubtedly be a good partner in singlet. Fast shipping, I asked for the 19/05 and 27/05 arrived.
Super well I tested it direct after the reception it is already loaded it makes mara keys I recommend I thought it was going to be small but perfect size
Received this morning. Just tried it a little small level size. To see in time if it provides me pleasure or not ..
The product is the same as the photo, it looks good quality, the product arrived quickly and it is the same as the pictures. Recommended
excellent machine..strong vibrations
works good, quick delivery, good quality
Super! Very pleasant to the touch, no smell unpleasant, well packed Unforgettable sensations
The goods are used for shvidko, not for a little. on the Whiglyad to add a dirty egg. vidpovid inventory on the site.
Excellent product I got fast arrived packed well and discreet
probably the best 15 dollar investment you will ever make... it's high quality, lovable size and unlock next level of satisfaction
Great material, fast delivery. Was a little a smell after opening but it went away very fast. Wife is happy😁
It took place for 12 days before the lion. Delivery to the new duty before the duty, paying for the vidplovnik. In the vicoristanna is not a buv. Material of interest. Recommend
Everything works like in the announcement. I recommend