SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The moth. The leg is short.
Pleasant to the touch. S. Very small, it is not worth taking. M. Start сойдет, but всеровно little моловата (Leg short). L. Perfect option! (For beginners and not only, Can come in and out tightly or quite tightly). XL. It's okay. Very tight. (Over that it will not work)
Good cork. Packed in a bag only, probed.
Good Toy, delivery month. Recommend
Excellent plug. Good material, really satisfied
Pretty size and super material
Bigger than expected
A good anal plug. Working to shove her up the anus
Asked to send in an anonymous package, sent just in a package.
Fast Shipping, Ordered on 26/10 received on 16/11 and good quality. I recommend
I did not think that would be too complicated to penetrating him! Not for beginners and very good quality
Material is good. But it is huge
Corresponds to the description
Perfect!
Très bien
Great product, a happiness of pleasure. Do not bother at all to walk and do sports. Only downside the stop rods are a little too flexible so you have to be careful when it does not fit whole when you are well dilated. Otherwise I recommend it to 300%
Quality and size are excellent, delivery to PvZ in St. Petersburg 13 days from the moment of payment
Material and quality is good, the parcel leaves wishing for the worst, usual package.
Product of good description required size XXL 6,2 diameter soft to the touch no smell must smash well
The problem is that the handle can fit into the anus too
Received the order 15 days before the scheduled date.
Looks good.
Thank you!Very good.
The volume is 20 cm (XXL), if you put on top of the ruler then 6 cm of the largest place
We already have several dilators and plugs in different measurements, for our sex games, so this one suits us very well, the material is very appropriate and highly recommended, to facilitate anal dilation of your wife or partner, the delivery was quick, just 30 days to reach canarias-spain
Great. Slight struggle to get in but she said felt tight and full once pushed in. Would buy again.
It is of good quality, soft on the outside and firm on the inside, has no visible edges, it is very well manufactured. The chosen size is small, you could wear it to anyone even if it is affixed.
The xl and really big but its pass
nice an big cant wait to try it
good
great quality and it was shipped pretty fast. love it :)
As shown
Is smaller than pensassi but on the other hand measurements are explicit. Avr
Medium-cut
Good qulity. No smell.
Product quality, not like the discretion, could have been in a box more BLZ
Very good, reasonable price and fast delivery. Thank you
Good
Razoável
Very good product
bom
Why write about compliance in the description, if the parcel says bead plug and the size XXL is specified? Packed in simple thin cellophane bags, it's good that in transparent did not pack. Everything else corresponds to the description of the goods.
Bad packing normal package
Excellent quality. Exactly as described.
Order was lost. Got refunded. Order again.
Nothing but a padded envelope like packing.. No box, no indications of any kind. It's come in record time and looks like good material.
Good product
Its actually real small. The diameter is as described, I just thought the product would be bigger.
Is really great, who is beginner will work, but is very soft to touch and format that facilitates penetration.
Leg leg and normal шожка. The end drops can probably was used and the скругленнее. And you can do. As well as tyazhelenkaya