We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Star (73) |
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4 Star (13) |
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3 Star (25) |
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2 Star (4) |
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1 Star (30) |
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Excellent lubricant, came to Moldova, no damage, thank you, have already tried, it slides right
Long delivery, and .... He's a small
I don't like it when they write one thing and send another
puse tiubiko,is 20ml tik10ml.
The order arrived within the specified time frame by the store.
Thank you very much store!!! the delivery is very fast and the quality is excellent!!! the seller is recommended to you!!!
Everything Works
Good, really not enough.
A tube the size of an index finger. Very small.
very good
Well pacopavo. All in integrity and safety. Has not yet passed the state test. Later we will complete the review
Mini Tube
Came fast
bn
Afargv
item received as described n fast delivery Thks
I'm very satisfied with quality of product
small tube
The parcel reached Belarus in 2,5 weeks. Excellent, greases super, it's a pity that the tube is small ordered. We will order, excellent goods.
Item well received but very small tube
The goods went to the Nizhny Novgorod region for a very long time
I didnt recived the product, but the money is back, thanks you
ok
Expired products
Everything as described. Fast delivery. Very pleased with the purchase. I recommend and greet
Not bad, corresponds to the description, took the second time.
Good lubricant. But small volume
Very small
Before the Eagle 2 weeks.
Order not received
soo so little
Wow! the product exceeded any expectations by having hyaluronic acid in it and that made it absolutely brilliant value for money. Also compared to other stuff ordered from different vendors, it arrived quickly indeed.
х.з что по качеству
Very long waited for the goods to come to the Orenburg region and waited). Keep in mind that the tube is very small, but I think this is enough for the experiment. Seller recommend.
Order delivered
Watch the size. It's only 20ml.
It came, in practice did not use.
Excellent.
2,5 months.
очень долго отправлял и очень маленькая
Never received
I did not receive the goods. It was sent back. Notice did not arrive
Not worth it. Price and volume mismatch. For such and smaller money you can buy gel in Russia. in the pharmacy, anywhere
Very good lubrication, I order not the first time, I advise
The goods are not delivered
I did not recived this product so kindly refund my money
R
Order did not come
By China quickly, delivery of a long start in Russia. 30 days from Moscow. crumpled boxes, but the tubes are whole.
shit small