SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoying it but still trying to get the hang of it.
Great product. Be aware that there isn't a release valve so vacuum chamber slowly.
I arrive ahead of schedule. Very good machine. The store and the store are the best. I would advise. 100
Very fast
tube is just long enough for me. it's a strong vacuum, be careful. I only tried once with water. some splashed out when I inserted maybe I did something wrong. shipping was ultra fast. can't post a picture.
Good
Something like that did not impress. The bulb is short, the head rests in the pump. For guys with Yalda see other options. With an insert sucks better, supports vacuum in one of the ranges to choose from. At 40 you can chase the bald, at 60 the silicone already clips in tight. I have not tried with water yet, I would like to understand with Sosandra
Attention... very effective and very very powerful. Max 2 minutes per day ..
This works well in the sucking mode, the turbine mode is not functioning at all. The masterbating silicon is usuable, but should be used without the sucking mode. The LCD display has a habit of switching off after 2 minutes, geez, need to press the Power switch on again and lose the timer function. Lastly my penis quickly reach the max of 16cm and be touching the base of the turbine fan (I'm 5-1/2" / 14cm). so not much more can be gained, unless you find another PVC transparent pipe to extend the tube. I'm rating 4 stars as there's a limit of 16cm and the water turbine function is not usable.
Shop delivery very fast .. very satisfied… the phẫm full and 100% brand new. .. Don't know have durable not because of unworn but look very ưng Italian .. for shop 5 Star
Equal to the description and 100% functional
Well received
If you have good suction I'm still learning how to use it
Everything came well, just need to prove it, no instructions for use
Great
All ok. Except the release air water
기압 흡입/분출 기능 외 다른기능 없음 버튼모양 다름
Works well from the point of view of suction except small bemol rating water filling ca does not hold enough water with the inner and then the tube not long enough for me lol
quick shipping
Received quickly but I have trouble understanding how it works
No pressure relief valve (((
not quite the same as described
Buen artículo al principio cuesta ya que las instrucciones no vienen en español. Pero de apoco le fui entendiendo. Vale la pena
Product has good day thinking than noise even. And the ring part for being too fixed Ian,
Fine 쵼
Perfect item. Works as advertised --this is my second pump and it's even better than my first pump.
Quality product, I arrive fast!
The goods were shipped previously declared by the store of the term. The package is observed, there were no inscriptions on the package about the product. However, it was not possible to find in it all the functions declared in the advertising proposal. In particular, all modes when using water-hydrotherapy, etc. In the instructions to the product about them there is no mention. When testing the product, it showed itself as an ordinary vacuum pump, no more. When using water, the pressure is not created, modes are not turned on.
You should have instructions on how to use in multiple languages or a link to scan when making suction is somewhat slow and in the same way for vacuum
Third use stopped working, money pulled a scam
Fast and very discreet shipping
A good pump, but it is necessary longer and slightly wider than the flask, and then there is not enough 2-3 cm long
Excellent device. It's been working half an hour a day for a week. Sucks pretty hard. After several applications, however, there were some calls in the engine. Of the minuses-the size of the bulb is slightly larger than 17 cm.
Everything ok, working good.
I will make up the star because the goods came quickly but it did not work for a long time for about 9 days worked then just stopped working the goods do not advise
Is been almost one and 1/2 month and I did not receive my older I open dispute because was showing has been delivered but I never received Ali express they send me Message Dispute was close without refund the money And they are asking me for proof to show them that I did not receive it How I can prove it if I did not receive My order .
Nice, can’t wait to try it
Don't make a really massage or exercise
Normal pump, it works. Only I pour water a little less than the line. During the erection, the penis really becomes more, and the time of sexual intercourse increases. I use 2-3 times a week. Instruction in English, if what is not clear-we scan, recognize the text and translate.
Works as advertised. Amazingly quick shipping. Very satisfied.
Perfect
u
Good
The look water samples
Fits an American average size cock. Tried the water method once. There is no bubble action stimulation that was shown to occurred once it's snug and fit. Used the rubber vagina insert once with the light suction activity first. Still had to mechanically pull on it, and let it suck in to achieve a cum shot. Like the feeling of cumming while it sucks the cumt out. Easy clean up. May have to try the water action again and allow air flow at the base to come into the device to get the bubble action. Good suctions power. Don't need my old mechanical penis pump anymore (maybe backup...LOL).
it suck stronger than my expected. i cannot sent a picture to show how this item more easier to use better than manual pump.
Fast shipping thank you
Shipped out fast, received less than 1 week. Very good item build quality.
In the instruction there is no Russian language. How to switch modes and how to use is not quite clear.
Haven't tried yet